CISCO SPA508G INCOMING ISSUE

[Andrew Byrd]

I have a 508G at my house plugged into an AT&T nighthawk hot spot - this hot spot has an ethernet jack on it.

It registered, made in/out calls no worries with Freepbx

With Fusion, it registers, makes outbound calls, but no inbound.

Nat issue I am sure. Not sure what to do here

 

[DigitalDaz]

Make sure the same settings as before, insert via rport, handle via rport, tcp transport.

 

[Andrew Byrd]

Thanks Diaz - I had already done those - Insert Via port yes, TCP, Handle via port yes. STill no luck on incoming

 

[DigitalDaz]

What are you registration times set to? They want to be 120, they may be at the default 3600?

 

[Andrew Byrd]

Should all the phones working or not, every location be at 120?

 

[DigitalDaz]

Its best that way, helps keep the NAT tunnels open

 

[Andrew Byrd]

Still no luck

 

[Andrew Byrd]

Ok, so the ext that I am having trouble with is a shared ext with 2 other devices that are working perfectly

So I created a new ext and assigned it to the same phone I am having issues with, made it private, and it received incoming with no problem

So the shared is the issue?

 

[DigitalDaz]

The 120 setting in the Cisco should be a field labelled "Register Expires"

When you say shared ext, what do you mean?

 

[Andrew Byrd]

Having 3 devices use the same ext #. I have 3 ciscos all on ext 2001 in lieu of creating 3 extensions.

 

[DigitalDaz]

Just create the three extensions and avoid the multiple registrations. Multiple registrations need to be specifically enabled in freeswitch and I think its a bit buggy anyway. If you are registering multiple devices with the same extension credentials without enablebling multiple registrations then is no wonder you are having problems.

 

[CPav]

Just to add to the multi-reg here, I also get two devices working fine with multi reg, the moment I introduce a 3rd device the bugs show up and usually only two of the three will ring.