Changing 911 as an emergency number

[chopsywa]

I've searched for this high and low, but I can't seem to find a definitive answer.

I live in Australia where the emergency number is 000.

I note that there are features pertaining to emergency calling like status | emergency logs.

What I need to do is to change the emergency number from 911 to 000, but I can't find anywhere in a dialplan, or menu options, anything pertaining to 911, or emergency.

Is this a Freeswitch embedded feature, or am I just missing something in FusionPBX config?

 

[pbxgeek]

In Dialplan Manager, you may have a route with destination 911. But you might not have it set up if it's not there. Then, you need to set one up like any other route for outbound calls.

 

[whut]

The easiest method for 000 dialing will be to go to Dialplan > Outbound Routes > Add a new outbound route > select "911 Emergency" in dialplan expression dropdown > edit the dialplan to include 000 or 000 only.