Hi everyone, I am facing one serious issue with the CDR report. In the report, it is showing 17 mins and while playing the play it shows only 2 mins. Can anyone help me on this. @andre.derks@Adrian Fretwell
Did you check the database start_epoch and end_epoch to determine which count is correct? Check answer_epoch as well. It may differ from start_epoch significantly depending on your dialplan.
