Caller ID on PC Recomedations

[Andyd358]

Hi

Could anybody recomend a simple way for me to present incoming caller IDs on a PC. We use Yealink phones with Fusion. I was thinking we could use Action URLs but this bit is new to me to be honest, so just looking for any recomdations of instructions on how to set it up.

Cheers

Andy

 

[hfoster]

If you mean you want the number displayed as a name, 3 options:

1. VOIP providers can sometimes do this for you.

2. Remote address books like the Yealinks.

3. Utilise the cidlookup.lua script: https://www.pbxforums.com/threads/running-a-script-on-an-inbound-call.6367/#post-26114

 

[Andyd358]

If you mean you want the number displayed as a name, 3 options:

1. VOIP providers can sometimes do this for you.

2. Remote address books like the Yealinks.

3. Utilise the cidlookup.lua script: https://www.pbxforums.com/threads/running-a-script-on-an-inbound-call.6367/#post-26114

Hi

No I mean on a PC screen I currently have microsip installed on my pc but this means I have two devices registered on the same Ext number. Not reaally an issue but a bit messy. So I do get to see who is calling on my PC.

 

[hfoster]

What you want is the Yealink Administrator Guide for your model of phones. It has the full list of variables to define Action URLs with so you could:

Event: IncomingCall
Action URL: https://172.16.0.1/help.xml?remote=$remote

This will then send the remote SIP URI when it receives a call. You then probably have to get the web application to trigger a desktop notification. Someone might have made an application already, I don't know what you would search to find it though.

Example Administrator Guide for the T46S: https://support.yealink.com/support-service/attachment/downLoadFile?fileCode=b3264280886b5158