SOLVED *8[ext} transfers me to voicemail

[jlizzotte04]

Whenever I dial *8 + the extension, it transfers me to the voicemail and asks me to enter my password. Dialpeer seems to be fine. What am i missing? Thanks!

 

[DigitalDaz]

Post a log please

 

[jlizzotte04]

8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_core_state_machine.c:286 (sofia/internal/204@demo.turnittech.com:5060) State Change CS_ROUTING -> CS_EXECUTE
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_core_state_machine.c:643 (sofia/internal/204@demo.turnittech.com:5060) State ROUTING going to sleep
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/204@demo.turnittech.com:5060) Running State Change CS_EXECUTE (Cur 1 Tot 781)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_core_state_machine.c:650 (sofia/internal/204@demo.turnittech.com:5060) State EXECUTE
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] mod_sofia.c:198 sofia/internal/204@demo.turnittech.com:5060 SOFIA EXECUTE
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_core_state_machine.c:328 sofia/internal/204@demo.turnittech.com:5060 Standard EXECUTE
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 export(origination_callee_id_name=*8202)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_channel.c:1296 EXPORT (export_vars) [origination_callee_id_name]=[*8202]
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 set(RFC2822_DATE=Mon, 21 Jan 2019 20:40:26 +0000)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] mod_dptools.c:1548 SET sofia/internal/204@demo.turnittech.com:5060 [RFC2822_DATE]=[Mon, 21 Jan 2019 20:40:26 +0000]
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 export(call_direction=local)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_channel.c:1296 EXPORT (export_vars) [call_direction]=[local]
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 hash(insert/demo.turnittech.com-last_dial/204/*8202)
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 set(destinations=202)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] mod_dptools.c:1548 SET sofia/internal/204@demo.turnittech.com:5060 [destinations]=[202]
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 set(pin_number=1)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] mod_dptools.c:1548 SET sofia/internal/204@demo.turnittech.com:5060 [pin_number]=[1]
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 set(mute=true)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] mod_dptools.c:1548 SET sofia/internal/204@demo.turnittech.com:5060 [mute]=[true]
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 set(moderator=false)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] mod_dptools.c:1548 SET sofia/internal/204@demo.turnittech.com:5060 [moderator]=[false]
8fef2716-c053-4268-abca-a7983df48a94 EXECUTE sofia/internal/204@demo.turnittech.com:5060 lua(page.lua)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_core_media.c:6878 AUDIO RTP [sofia/internal/204@demo.turnittech.com:5060] 149.28.234.209 port 26872 -> 192.168.10.17 port 12250 codec: 9 ms: 20
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.289138 [DEBUG] switch_rtp.c:4137 Starting timer [soft] 160 bytes per 20ms
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.309146 [DEBUG] switch_core_media.c:7180 sofia/internal/204@demo.turnittech.com:5060 Set 2833 dtmf send payload to 101
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.309146 [DEBUG] switch_core_media.c:7187 sofia/internal/204@demo.turnittech.com:5060 Set 2833 dtmf receive payload to 101
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.309146 [DEBUG] switch_core_media.c:7210 sofia/internal/204@demo.turnittech.com:5060 Set rtp dtmf delay to 40
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.309146 [DEBUG] mod_sofia.c:850 Local SDP sofia/internal/204@demo.turnittech.com:5060:
8fef2716-c053-4268-abca-a7983df48a94 v=0
8fef2716-c053-4268-abca-a7983df48a94 o=FreeSWITCH 1548076354 1548076355 IN IP4 149.28.234.209
8fef2716-c053-4268-abca-a7983df48a94 s=FreeSWITCH
8fef2716-c053-4268-abca-a7983df48a94 c=IN IP4 149.28.234.209
8fef2716-c053-4268-abca-a7983df48a94 t=0 0
8fef2716-c053-4268-abca-a7983df48a94 m=audio 26872 RTP/AVP 9 101
8fef2716-c053-4268-abca-a7983df48a94 a=rtpmap:9 G722/8000
8fef2716-c053-4268-abca-a7983df48a94 a=rtpmap:101 telephone-event/8000
8fef2716-c053-4268-abca-a7983df48a94 a=fmtp:101 0-16
8fef2716-c053-4268-abca-a7983df48a94 a=ptime:20
8fef2716-c053-4268-abca-a7983df48a94 a=sendrecv
8fef2716-c053-4268-abca-a7983df48a94
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.309146 [NOTICE] switch_cpp.cpp:685 Channel [sofia/internal/204@demo.turnittech.com:5060] has been answered
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.309146 [DEBUG] switch_channel.c:3773 (sofia/internal/204@demo.turnittech.com:5060) Callstate Change RINGING -> ACTIVE
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.309146 [DEBUG] sofia.c:7084 Channel sofia/internal/204@demo.turnittech.com:5060 entering state [completed][200]
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.369147 [DEBUG] sofia.c:7084 Channel sofia/internal/204@demo.turnittech.com:5060 entering state [ready][200]
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.709144 [INFO] switch_rtp.c:7268 Auto Changing audio port from 192.168.10.17:12250 to 108.183.185.161:12250
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.829139 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [en]
2019-01-21 20:40:26.849139 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f28e40be940 Connected.
2019-01-21 20:40:26.849139 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f28e40be940 released.
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.849139 [DEBUG] switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-enter_pass.wav] (en:en)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:26.849139 [DEBUG] switch_ivr_play_say.c:1498 Codec Activated L16@16000hz 1 channels 20ms
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:28.769133 [DEBUG] switch_ivr_play_say.c:1942 done playing file /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-enter_pass.wav
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:28.869143 [DEBUG] switch_ivr_play_say.c:250 Handle say:[#] (en:en)
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:28.869143 [DEBUG] switch_ivr_play_say.c:1498 Codec Activated L16@16000hz 1 channels 20ms
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:29.529162 [DEBUG] switch_ivr_play_say.c:1942 done playing file file_string://ascii/35.wav
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:30.689141 [NOTICE] sofia.c:1012 Hangup sofia/internal/204@demo.turnittech.com:5060 [CS_EXECUTE] [NORMAL_CLEARING]
8fef2716-c053-4268-abca-a7983df48a94 2019-01-21 20:40:30.689141 [DEBUG] switch_cpp.cpp:721 CoreSession::hangup

 

[jlizzotte04]

Nevermind, for anyone who this might help, what sounded like a voicemail pilot was simply just the intercom asking for the PIN, delete the pin string under dial plan manager and you will be all set. Thanks

 

[JamesBorne]

I was actually going to write that. Glad you found it!