Had some time on hand, took a few of the best ideas/works/recommendations and also some tweaking to come out with a Call Center Agent Dashboard/Workspace.
1) Auto login with embedded webrtc webphone when signed in.
2) Agents able to login/logout of Queues.
3) Click-to-call for recent calls &...
Hello Experts,
I am facing an issue with Record_session. My current setup is Leg A via WSS and Leg B on SIP. When I use Record_session on the dialplan the B leg audio is recorded but not the A leg.
If it is a SIP to SIP call both legs are getting recorded. Is there any setting I need to enable...
It's 2020 and I'm sick of installing "apps" for my customers on desktops. What are some recommendations for a good quality WebRTC browser app with voice, chat, file sharing, video, presence, etc. for FusionPBX, paid or otherwise?