ring group

I have my fusionpbx install working nicely with MS Teams direct routing but I'm having an issue with including the teams extensions in ring groups. The extensions are setup with a custom dial string to bridge to the gateway I have setup for teams but when I include any of these extensions in...

Hello, My ring group is not working. What is the best way to debug this? When I put my extensions (00, 10, 20) in the dial plan, I can call these from external and internal. All is working as expected. The same extensions I put in a ring group (50) with strategy "simultaneous". None of the...

Right now I have a client that has calls go to a ring group, ring group exits to an IVR that gives callers an option to stay on the line or select an option number to go to voicemail, the exit action for the IVR is the original ring group. So they effectively loop from one to the other if the...

Long title, thats the jist of it. I have been comparing this with another working fusion instance and I cant seem to tell where it breaks. But it seems to break with the ring group app itself. Is there a way to recompile or rebuild it and keep my server active? Thanks a bagillion KB

Hi everyone. I considered posting this in the Time Conditions room but it kind of falls under multiple apps in FusionPBX. Picture this if you will: We have 3 receptionists. They currently answer calls for 10 different companies with more on the way. Afterhours and holidays calls go to a...

I have a customer that wants the phones to ring before the call goes into IVR, but they want it to show a missed call alert on all the phones for this call. Is it possible to disable missed call alert on this ring group, or do I have to go with a call queue?

I am really hoping I can get some help with this. I was trying to set up a ring group with a rollover strategy. This ring group is supposed to have 3 extensions ringing sequentially while skipping busy extensions and then looping around when the last extension is reached. I gave each extension...

Hi, I have a ring group with three extensions for two Yealink phones and a regular cordless phone connected through the Grandstream HT812 ATA. If someone picks up one of the Yealink phones, the other Yealink phone stops ringing, but the cordless rings at least two additional times. I saw this...

I have a customer that wants that when a call comes in thru a Ring Group the caller ID should remain as a missed call on all the phones not only on the phone that answered the call? Any info on that?

I have a customer with 3 offices Office 1 = Extensions 101-105 / Ring group 1001 Office 2 = Extensions 201-205 Ring group 2001 Office 3 = Extensions 301-305 Ring group 3001 if all the extensions from 301-305 are unregistered I would like to forward ring group 3001 to ring group 1001 and once...

Hi everyone I'm new to this forum and new to fusionpbx. I have the following issue: I have several ring groups with extension on it on simultaneous ring. When one user puts it extension on away, all calls are forwarded to the destination which keeps from ringing the others. Is this the normal...

I have ring group which contains some extensions and also one external number, and the idea is that when "Ring group" receiving a call it will call to 2 extension and one outbound number simultaneously. And now the problem is that call is successfully going to external number, but internal...

I have two ring groups, "ring_group-1", "ring_group-2", one extension "post-1", is in the destination on this two groups. How can I configure this ring groups, or this extension, so when the call come to "ring_group-1 > post-1" it will ring for example by ring1.wav, and when call comes to...

Hello I have 1 gateway with two channels, allowing for 2 simultaneous calls. The gateway has two DDI's associated with it. I have 4 handsets. There are two ring groups DDI 1 -> Ring group 1 -> 101, 102 DDI 2 -> Ring group 2 ->103, 104 I want to setup a dialplan so that each DDI can only...

I was wondering if anybody has found a solution or workaround for this - I have a ring group configured which rings all phones in the office at once for the main number calls. The phones also have direct dial numbers assigned to their extensions. If any of the users has Call Forward Always...

Issue: When making a ring group(filling it out like normal) all info is keep expect the Destinations. If you back out of the ring group after saving and the update complete message is given your new ring group will not be there. When checking the dialplan you will see that it made the entry for...

Hello there. hope all are doing well. i need some advice so i can setup my pbx properly.. basically i will forward the end call to me and my partner mobile. what i am looking for is. 1. Customer call our office number and IVR answer with menu option. 1 for sales. 2 for support (at the moment...

Hi folks I have created a ring group with 'rollover' which according to the docs should work like sequential, but will skip busy extensions: 1. Rollover doesn't skip an extension that is already on a call, likely because the handset can accept multiple calls? In our old PBX we could set...

I have a customers' phone system I'm trying to install on our FusionPBX hosted system. Here's all the information I have: Starting Setup: Ext. 201: Yealink T48S Desk Phone and Yealink W60B Base Station w/ 2 Handsets Ext. 202: GroundWire Softphone Ext. 203: Grandstream GXP2135 Ext. 204...

Hey Guys, Maybe somebody here can be kind enough to assist... I have a fusionpbx install with 4 extensions under 1 of the domains, If I set the inbound route to dial a specific extension, when I call in. it works... As soon as I set it to a ring group which calls all extensions simultaneously...