recordings

  1. I

    IVR and voicemail quality is worse than call quality

    Hi there, I originally posted under the topic of getting the codec for IVR menus changed from L16@8000 to L16@16000 in order to change the bitrate of the recordings that were played. I posted an update there saying that I had found out that the codec for the IVR is selected based on the codec...
  2. Lorena Watkins

    SOLVED Only local calls are being recorded

    Hi, I first have to say I really love this Forum, I enjoy very much seeing so much people willing to help newbies like me :) I use it not only to solve a problem but also to learn new things.. Right now I am dealing with an issue in which only local calls are being recorded. I have reviewed...
  3. C

    Feature code to change a recording

    I am moving customers from freepbx over to fusion and have encountered a slight issue, I have a IVR on freepbx that has the feature codes to change recordings based on the customers needs. They use this quite a lot and would need to have something similar on fusion. I was wondering if there is a...
  4. N

    Importing audio not work

    Hi, i have just installed a new fusionpbx server (Ubuntu server lts and fusionpbx install script like all of my other istance) I think the latest version has a bug. When i open app recording and i import a wav file it say success but i cant see the file: I have do some attempts with several...
  5. C

    Change recording Archive to not use data

    Hi Currently Fusion creates archive/2021/Aug/Day etc etc I would like the archive to just be one folder of recordings, I need to process calls for upload to a longterm recording storage provider and would be easier to manage with one location Thanks in advance
  6. luisp

    Recordings to AWS S3, S3FS-Fuse causing CPU & memory issues, services need to restart. Thinking to switch to AWS API instead of a file system.

    Hi guys, so quickly this the history of our production FusionPBX server, it was previously hosted in a VM machine by a datacenter and there were issues that i couldn't point why it would happen, for example, "504 Gateway error" almost weekly, every 6-8 weeks or so the server would just drop...
  7. J

    Recordings not showing up for users

    Hi, I am configuring a new user on FusionPBX and am giving permissions to the user for the recordings to be viewed played and downloaded, but the recordings are not showing up (see notShowing.png) however when I login as the superuser the recording is there (see showing.png). How can I get this...
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