recording

Hi everyone, Currently on Inbound calls, the call recording is being saved twice, both with the same .wav file name and sound file. This is duplicating my storage so was wondering if anyone has ran into this problem? Any help is appreciated, Thanks

Hi, I have a requirement for one of our customers to record all inbound and outbound calls, but not local calls. I know each extension can be set to outbound, and inbound all calls are received via call centres which can be set to record. However, I don't want to have the overhead of setting...

Hi everyone, I am having trouble uploading IVR recording(mp3 or wav) to fusionpbx in a new domain. After uploading the recording nothing shows. Any idea? Thanks.

Hi, we have a problem - our setup: FusionPBX + x2 dinstar GSM 16 ports - work great for almost 3 years. But we found out that aproximatly 5-15% of outbound calls are not recorded. In logs - there is no sign of error/warning everything looks same with recorded calls. Even in fusionpbx it shows...

I am looking for on how to stop recording on active call using some keys like #444 (Only stop during active call, not stop and start). On the system it is enabled on all calls. P.S. Read about bind_digit_action but everything is blurry. Any advise appreciated.

Hello, I just started using Fusionpbx. . I'm forwarding the calls to the External number via loopback with the call center module. Call center agent 300 has a Call forward (External Number) The question is: How can I enable voice recording on external numbers? (loopback/100/domain.com) with...

When making an outbound call and the call is transferred to another extension, according to the CDR there is no recording for these calls. Therfore the user cannot download or listen to the recordings from the Call detail Records App. The recordings, however, are corectly created in...