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Hello All, I have a client, who after listening to a voicemail, wants to skip it, not save it. To clarify, he wants that the voicemail should stay in his inbox as a new message as if he had never listened to it before. He doesn't want to press 2 to save it. He wants to start listening to the...

Good Morning community! I generally never have an issue with the IVR aspect of Fusion but, I have a specific client who has stated that when his customers call in and press 1 (Which is led to a ring group) - it does not always work. I have personally tried it many times without an issue. I...