music on hold

Hi, I have a call center queue setup, it's using a custom music on hold (.wav file) Whenever someone joins the queue they hear the file as expected but it's not from the start, the audio is from somewhere between for example 0:30 I want the audio (music on hold) to start from 0:00 for every...

Client wants me to upload 5 on hold messages and when they someone calls in, it shouldn't always play the same music on hold message but instead it should choose randomly from the 5 files and play. The idea is that the customer calling in should get tired from hearing the same message over and...

Whenever I put some on park, it appears to work fine. The caller hears the hold music, But the logs tell a different story 2022-01-03 21:14:39.391592 [ERR] mod_local_stream.c:880 Unknown source default 2022-01-03 21:14:39.391592 [ERR] mod_local_stream.c:880 Unknown source default 2022-01-03...

Hi to all, I'm having this issue with music on hold. If I set in the IVR "Ring Back" to the custom Music on Hold (local) on hold it plays always the Default music on hold. How can I cange this behaviour? Thanks a lot!

I have different ring groups on the same tenant, and want to use separate 'music on hold' per group and per direction (local, external), I only can find MOH per extension. Can someone advise.

Hi! :) I would like to know if is possible set a single message different from all other domain in FusionPBX. I am referring to the message of the busy ext. It's possible to change that message for only one domain? Also I would like to know if is possible to make the hold music start from the...

Is it possible to change the default music on hold for a domain? Now I need to edit every extension.

As far as I can tell from the docs, by design, music on hold plays the stream in the background and simply attaches callers to it as they are put on hold, thus when they join the hold music stream, they are entering at whatever point the track is currently playing. I understand this it is very...