crm

Hi, I'm considering to interface a V-Tiger CRM with FusionPBX for some of our customers. I'll be doing this for the first time and will be learning to do the same. Is this CRM a good choice?

How post call to hubspot or other CRM on call hangup I know how to post on hubspot but not able to find how trigger my script? i am doing my script in php

We have been in the telecoms business for a long time now but have never put a ticketing system in place for logging faults etc. A few people have recommended osTicket as their system of choice, I just wondered if anyone here has any opinions or recommendations. Many thanks Adrian.