cdr

  1. M

    Calls records not showing in Call Detail Records (CDR)

    Since upgrading to 5.4.0 no call detail records have been recording in the database. Other than that everything seems to be working ok.
  2. B

    CDR - Call detail record Via API

    I once found a listing to be able to provide a link for a client to CDR via a link with an API instead of having them to log in every time. any help would be appreciated.
  3. I

    json cdr - hangs up

    Hi, Every 1-1.5 meis months json_cdr crashes. We have worked out a solution, that we go into Modules and click stop next to ‘json_cdr’ and then ‘start’ - and it starts working immediately. (If we don't restart then the cdr won't even fix itself for a few days). How can we debug the problem...
  4. D

    SOLVED No entries in CDR

    Hello, I have a problem and I can't solve it for days now. I have found couple of threads here dealing with the same problem and some of them are marked as solved but none of them did any good for me. After I installed a fresh new FusionPBX I set it up and started using it (5.2.0). I set all...
  5. bayden10

    Is it possible to rewrite CDR from another extension

    Wondering if it is possible to have a DID route to a ring group with 2 extensions but only one extension is registered [3000] and the other extension [4000] not registered but should record the CDRs on that route to the ring group not EXT [3000]? Call Flow Destination --> DID --> EXT 8000 -->...
  6. M

    Call Detail Records empty

    Hey, I am new to FusionPBX and I have a problem that Call Detail Records is empty. It's seems like he holding data because I got 8 pages (maybe bug) Image attached for preview
  7. hfoster

    SOLVED Hiding specific calls from the CDRs

    Anyone got any ideas on how to stop specific calls (vulnerable people charities, police, domestic abuse, etc) being logged in the CDRs? I'm not sure this functionality exists in the xml_cdr module for freeswitch.
  8. datafanatics

    CDR Archive - Settings applied, button not visible?

    So I'm attempting to offload my CDR records that are over 90 days to an archive postgres server. I've set the required settings, but the archive button isn't displayed on the CDR screen as the instructions said it would be. I did hit the reload button on the Default Settings screen. I've also...
  9. hfoster

    SOLVED CDRs are not completely displayed for 'user' members who have been assigned to extension and devices. FusionPBX 5.0.3

    For some reason, the user CDRs are now seemingly only displaying the CDRs that ended up as a voicemail status. I can't seem to work it out from the code, has anyone else noticed this? The user is just assigned to an extension, and also the device for what it's worth. You check it out from a...
  10. I

    Billsec not equal to record time

    Hi, Please help - we noticed that bill time (billsec) in CDR is not equal to recording time. We sum call times - by billsec but now it looks that it is wrong? Example: Outbound call Duration: 48sec Billtime: 45sec Record time: 5sec
  11. M

    SOLVED Call detail records not showing on new server installation

    Hi there everyone - I recently created a new fusionpbx server using Linux- Debian 10 ISO. I added 3-5 multi tenant domains which work perfectly. I realized yesterday that I could not see the CDR on any of the domains (Aside from one). I have done the following: 1. Restarted freeswitch 2. Went...
  12. luisp

    FusionPBX only shows inbound call direction under CDR call details summary and channel data and no outbound

    Is there a reason why on all fusionpbx installations it shows the wrong call direction on CDR call details under "Summary" and "Channel Data"? the call direction under CDRs its correct, if i open to see cdr call details i always see the call direction is inbound even if it is an outbound call...
  13. A

    Call Recording Access

    I need to find a way to allow a Compliance person to access the CDR, and to listen to recorded calls on all extensions except for company owners and executives. I know access can be modified through Group Permissions and then I can just assign the specific extensions the person needs access to...
  14. S

    CDR Export issue

    So I am trying to export CDR for one of the domains. I received the following error So I assumed it was just a memory limit in the php.ini file then I increased it to 256 (then restarted PHP) and same error but the allowed memory size did indeed reflect the changes so i know that worked. So...
  15. W

    CDR export to csv from cli/cron

    Hi! I am willing to setup cron task daily to export cdr of outbound calls for prevous day to csv file and save it on file system, as CDR-DATE.csv so my billing server can fetch it over scp and process it. Is there simple way to execute /var/www/fusionpbx/app/xml_cdr/xml_cdr_export.php with...
  16. T

    CDR does not link to Recording Files of outbound calls that were transfered to another extension.

    When making an outbound call and the call is transferred to another extension, according to the CDR there is no recording for these calls. Therfore the user cannot download or listen to the recordings from the Call detail Records App. The recordings, however, are corectly created in...
  17. A

    CDR: New server not logging calls

    Hey Guys, I am working in my HA environment. It was copied the dump from 1 production server and imported in a brand new FusionPBX server. The new server is working almost 100% ok. I realized that is not CDR'ing. The last log was from the production server. The module XMLCDR is UP. I tried...