caller number

Hello does anyone know why when someone calls me it’s showed me on the Softphone app that my main number is calling in?

Hi everyone, I have a problem witch my sip trunk to slican telephony excange. When i trying to call from slican to Freeswitch I see slican_voip username instead number, while in caller name it's proper number. In gateway configuration I set Caller ID In From to true but problem still exists...