call detail record

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    Call Detail Record Export Time Incorrect

    We have an issue where the time i.e. start time is correct (EST) on the screen, but the time is (UTC) on the export reports for both csv and pdf. The Timezone is set for the domain. Is there a setting to get the export reports to correctly display the time?
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    Retrieve TTA from call center calls?

    Hi Fusion Community! I'm looking for some info about retrieving the Time to Answer from call center app calls. The CDR export doesn't seem to include this info. Do you guys have any guidance you could share with me about how to retrieve this info? Thanks in advance! respectfully, aitp/nadmin
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    How post call to hubspot or other CRM on call hangup

    How post call to hubspot or other CRM on call hangup I know how to post on hubspot but not able to find how trigger my script? i am doing my script in php
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    SOLVED CDR's are not Displaying on multi tenant - Remote Database

    Hello, I have a fusionpbx installed on AWS instance and i have set the database to the AWS RDS. Currently the issue i am facing is, i have 3 domains registered and when i select any of the domain except the primary one i can see the Active Calls but i cannot view the Call Detail Records, It is...
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    Link Record call on CDR

    Hello, I have configured the automatic inbound and outbound record calls. If I review the folder "/home/recordings/", I have the new recordings but in the CDR app not appear the link to play or download the file. Somepeople know why not appear the link? Regards,
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