Search results

  1. J

    FusionPBX 5.2 Messages Application Inbound messages

    It works well for the providers that have been added to it, and for what it is intended. It isn't designed for sending/receiving from the web GUI, but it works well for receiving to endpoints (softphones) or email and sending from endpoints (softphones). Inbound MMS is implemented for some...
  2. J

    FusionPBX 5.2 Messages Application Inbound messages

    If you’re referring to the SMS app, it’s more geared to softphone usage, not to web-based usage.
  3. J

    FusionPBX 5.2 Messages Application Inbound messages

    That is the official "Messages" app. I have no experience with that. All of my development and usage has been on the SMS app. @markjcrane would be better able to advise on this.
  4. J

    Provisioning HT812 or 814

    Setting P2 works fine for us, no particular requirements on complexity that I know of. (we have over 50 of these units deployed, either ht812 or ht814, with a few ht818s as well.) I do not recall seeing the message about the backup firmware. I haven't been in the GUI of a brand new one in a...
  5. J

    Provisioning HT812 or 814

    Try manually putting the config on the device (download from Device page, then upload in the ATA's web GUI). This will confirm whether there is an issue with your template. If it uploads and registers successfully, then you know the problem is the file name, or some rewrite setting in Nginx...
  6. J

    Call Center Agent Name via ESL

    Yeah, if you search that log (from "serialize") and do not see the agent name you expect, then it likely isn't being included in the event info. So then you have two options: 1. It MAY be possible to use a dialplan setting to insert the agent name as a custom channel variable that WOULD be...
  7. J

    Call Center Agent Name via ESL

    When you run the "serialize" command to the log, do you see the agent name in any variable? If so, use that instead of "directory_full_name" or "variable_directory_full_name". If not, the CC_Agent_UUID is not the actual agent name. It's just a the lookup key to find that agent's info. In...
  8. J

    freeSWITCH-403 forbidden sip/2.0 (Intermittent 403 Forbidden Errors with SIP WebRTC Client on FreeSWITCH)

    In my experience, sngrep will also show registration attempts. But maybe there are different versions. Sorry, I haven’t used WebRTC a lot, but have had to use various tools to troubleshoot registration problems from endpoints. Comparing the logging/PCAP from the endpoint to the output from...
  9. J

    freeSWITCH-403 forbidden sip/2.0 (Intermittent 403 Forbidden Errors with SIP WebRTC Client on FreeSWITCH)

    You might also compare different types of endpoints to see if the issue is specific to webRTC/sip.js. Try a reputable softphone or desk phone or maybe a different webRTC client.
  10. J

    freeSWITCH-403 forbidden sip/2.0 (Intermittent 403 Forbidden Errors with SIP WebRTC Client on FreeSWITCH)

    Well, maybe someone else can chime in here who is more of an expert, but it looks to me like there is some issue with sip.js properly performing the authentication every time, consistently. I would recommend that you run sngrep on your FreeSWITCH machine and compare the output there with what...
  11. J

    freeSWITCH-403 forbidden sip/2.0 (Intermittent 403 Forbidden Errors with SIP WebRTC Client on FreeSWITCH)

    Not related specifically to WebRTC, but running sngrep on the FreeSWITCH side might provide some insight into what's happening when it connects.
  12. J

    Call Center Agent Name via ESL

    I have not done much programming in this area, but I would examine a CDR record and see if it contains the name you are looking for, and then use the corresponding variable in your script. I went back and looked at one of ours and it had "directory_full_name" associated with the name. So this...
  13. J

    Many single extension tenants.

    We started with sharing one domain for this type of customer, but as Adrian said, if they later add additional service, it’s a hassle. Also some things like call limiting and 911 routing and even user logins are more complicated by this design. We’re in the process of moving them to individual...
  14. J

    PLEASE DO ANYONE HAVE IDEA IF TELNYX STILL RECEIVING SMS OR DOES ANYONES KNOWS A SITE SIMILAR TO TELNYX THAT RECEIVE SMS PLEASE YOU CAN EMAIL ME AT SK

    Apparently, Telnyx was experiencing a temporary problem with outbound messages. It's working again now. And NO, we don't have campaigns registered for all of our numbers. While they do keep getting stricter on this, P2P messages still do not need the campaign registration, only A2P. Thus far...
  15. J

    PLEASE DO ANYONE HAVE IDEA IF TELNYX STILL RECEIVING SMS OR DOES ANYONES KNOWS A SITE SIMILAR TO TELNYX THAT RECEIVE SMS PLEASE YOU CAN EMAIL ME AT SK

    Inbound SMS with Telnyx is working fine. We're getting this error on outbound SMS today: "errors": [ { "code": "10007", "title": "Service Unavailable", "detail": "Service is unreachable due to a network problem." } ] Based on their docs, it looks like this is an...
  16. J

    Polycom VVX losing subscription status/indicator on call flows

    Make sure you have uncommented this line in /etc/freeswitch/autoload_configs/lua.conf.xml <param name="startup-script" value="blf_subscribe.lua flow"/> And restart. I got in a hurry on my last install a couple of months ago and forgot this step, and it acted much like you describe.
  17. J

    FusionPBX Event Guard profiles

    Early on I experienced something similar. But with recent updates to event guard, it’s been better. The problems with running both are that Fail2ban seems to have more overhead but worse, you would still have the issue where Fail2ban bans your customer’s ip for one phone even though other...
  18. J

    FusionPBX Event Guard profiles

    @whut, That squares with my understanding from Mark about the intent of Event Guard. It's intended use is specifically for protecting Freeswitch-related traffic. It's NOT intended to cover HTTP or SSH, so part of the install of Event Guard is to disable the specific jails in Fail2ban that...
  19. J

    What happened to GSwave?

    Yeah, we weren't real happy to hear about that either. For testing/demo, it was great to use as a free option. But for live service we heavily recommend Groundwire or Acrobits softphone, because it's a one-time fee and provides push notifications. And that's invaluable for reliable inbound...
  20. J

    Call Limit--Send to Voicemail

    That's certainly possible. However, in legacy key/PBX systems, if I recall correctly, I think ! was a switchook indicator, so I'm not sure what it means. And it's really hard to search for info on "freeswitch !" and get anything relevant. All the examples I see are using the !USER_BUSY, and...