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  1. J

    CALL CENTER agent state are not updating while agent are on external outgoing and incoming call

    Hey Team, Anyone can help me on this?
  2. J

    CALL CENTER agent state are not updating while agent are on external outgoing and incoming call

    While my call center agents are on external call(Incoming/Outgoing), state is not updating due to that calls are receiving. So how can we manage agent status? Anyone can help me on this. Thanks,
  3. J

    Incoming FAX - Fax are Received, but saved as TIF/TIFF instead of PDF,

    I got the issue, I missed to install pakage libtiff-tools. Now, It's working fine. Thanks.
  4. J

    Incoming FAX - Fax are Received, but saved as TIF/TIFF instead of PDF,

    After upgrading version of fusion(5.0.6), Incoming fax are received but files saves as TIF instead of PDF. Please help me on this. @whut @hfoster @Adrian Fretwell
  5. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    @whut Thanks for your quick reply. After restart all service, it's works for me. Thanks everyone
  6. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    Hey Team, I've tried with fresh Install but same issue, Please help me on this. @Adrian Fretwell @whut @hfoster
  7. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    I've added default user_record dialplan also, please suggest me, how can I set record_path and record_name in v_xml_cdr @hfoster @whut @Adrian Fretwell <extension name="user_record" continue="true" uuid="4c48548e-59ef-470c-8b12-d77f19ac10e0"> <condition field="${user_exists}"...
  8. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    Hi @hfoster Record_path is blank on this query, So can you suggest me how can I set. On CDR, I can see both record_name & path are set but on v_xml_cdr it's blank. So please suggest me how can I set on v_xml_cdr.
  9. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    Hey Team, Please help me on this.
  10. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    Hi @whut For recording calls, I've enabled on extensions and make some test calls and calls are recored files are saved on location as well and I can see in freeswitch logs. On default settings, I've attached snapshot please check if anything else required.
  11. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    @whut On upgrade, I've executed all the steps one by one. Still same issue. I've tried with fresh installation but same issue. I've taken the new source from git clone https://github.com/fusionpbx/fusionpbx.git
  12. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    No, call recording page displays zero recording
  13. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    Hi @whut I've given all the permission that required. Still same issue
  14. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    Hey Team, Can anyonce help me on this. @Adrian Fretwell
  15. J

    After upgrading FusionPBX (5.0.6) recording are not showing on CDR

    Hi Team, After upgrading FusionPBX to 5.0.6, recorded calls are not showing on CDR. Record_path & Record_Name are set on CDR's, I can see on logs as well on CDR details. Anyone can help on this.
  16. J

    After upgrading from 4.4.1 to 5.0.6, Call center not starting

    After upgrading from 4.4.1 to 5.0.6, Call center not starting If anyone has idea then please help me on this
  17. J

    Call center not starting

    I have same problem, If anyone has solution please help me
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