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Our customer has only two available agent for related queue (201). So there is no 8 agent. Actually, when our customer reported the problem then we ran "status" command. Because we want to learn member statuses at the time of the problem. I can't reproduce case in our test environment. Our...

Hi, I have questions. 1. What is low priority call? (How to assign the call low priority?) 2. I don't understand your explanation. Score 53 call is 8th by order score. I know that freeswitch send call to agent by score. Why are 7 calls waiting and 8th call was sent to agent? I think 1st call...