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    network failure and then phone de registers

    Good day, can you please kindly assist I'm having this issue where now and then the extension I have registered would say, the extension XXX is currently unavailable, please try again later. Whilst on fusion, it shows it is registered and can make outbound calls, and then after a while, the...
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    Issue with outbound calls from a specific domain extension

    I’m experiencing an issue with a newly created domain on our FusionPBX (version 5.4.4). Here’s the situation: I can successfully make outbound calls: Directly from the SIP trunk. From an extension registered on MicroSIP softphone. However, when I register the same extension on a physical...
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    All outbound calls are going through only one gateway

    STILL having the same issue of calls going through the first gateway it hits
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    All outbound calls are going through only one gateway

    I have created a dialplan for an extension (e.g., 101) so that it calls out through a specific gateway. I also have a dial plan for the gateway itself. I want the extension to use that gateway automatically when making outbound calls. I have attached the XML for one of the gateways and the...
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    All outbound calls are going through only one gateway

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    All outbound calls are going through only one gateway

    I will try and send the outbound routes.... I have 4 extensions and 4 outbound gateways in FusionPBX. I have set up dialplan rules so that each extension should call out using its assigned gateway. I have also set the “order” for all gateways to the same value. However, calls from all...
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    All outbound calls are going through only one gateway

    In FusionPBX, I have created multiple outbound gateways (for example, 4 gateways). I also have multiple extensions, and I want each extension’s outbound calls to use a specific gateway. However, right now all outbound calls are going through only one gateway, even though: I have created...
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    What command do I type to capture details pressed in an IVR

    <action application="set" data="answer2=${ivr_digit_pressed}"/> <action application="log" data="INFO Captured answer2 (digit pressed): ${ivr_digit_pressed}"/> <action application="set" data="answered_by_ext=${last_bridge_to}"/> <action application="export"...
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    What command do I type to capture details pressed in an IVR

    <action application="set" data="answer2=${ivr_digit_pressed}"/> <action application="log" data="INFO Captured answer2 (digit pressed): ${ivr_digit_pressed}"/> <action application="set" data="answered_by_ext=${last_bridge_to}"/> <action application="export"...
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    collect ivr digits pressed

    Hi everyone, I’ve set up a multi-step IVR system in FreeSWITCH where the user responds to three questions by pressing digits (1–5). I want to collect these digit responses and send them to a LimeSurvey instance using a Lua script (survey.lua). The IVRs are structured in a chain (e.g. 1002...
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    Ivr

    Hi everyone, I could use a bit of help. I’ve set up an email address where I want to receive the results from my IVR. The IVR is a 3-question call rating system that callers are forwarded to after a call. The issue I’m facing is that the results from the IVR aren’t being sent to my email...
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    call tranfers from extensions using *99 or 99, calls just drops.

    i will do that thank you
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    MASS REPORT DOWNLOAD FROM CDR

    Good day, i would like to know is it possible to download reports for multiple extensions at once from call details recorder (CDR) AT ONCE without having to manually download the missed and answered calls report for every extension one by one.
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    local extensions not ringing

    good day everyone just need some help with ymphones. so the issue i have is that im able to make outboubd calls from my extension but whenever i call a local extension in the office it shows that there is an active call but it doesnt ring on the other end so it gives me a NO ROUTE DESTINATION...
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    call tranfers from extensins using *99 or 99, calls just drops.

    Thank Adrian Not I’m will post a question only once It was quite an important. I appreciate it. let try it out
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    call tranfers from extensins using *99 or 99, calls just drops.

    Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...
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    call tranfers from extensions using *99 or 99, calls just drops.

    Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...
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    Call transfer drops when using transfer 99

    Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...
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    pin to call

    I have a ring group that rings two FUSIONPBX extensions . When a customer calls our line from their cellphones, the extensions ring for about 20 seconds and then goes to a voice saying “Please enter your password and then press pound” but obviously this a client so they wont know what pin to put...
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    pin to call

    I have a ring group that rings two FUSIONPBX extensions . When a customer calls our line from their cellphones, the extensions ring for about 20 seconds and then goes to a voice saying “Please enter your password and then press pound” but obviously this a client so they wont know what pin to put...
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