Search results

  1. E

    What command do I type to capture details pressed in an IVR

    <action application="set" data="answer2=${ivr_digit_pressed}"/> <action application="log" data="INFO Captured answer2 (digit pressed): ${ivr_digit_pressed}"/> <action application="set" data="answered_by_ext=${last_bridge_to}"/> <action application="export"...
  2. E

    What command do I type to capture details pressed in an IVR

    <action application="set" data="answer2=${ivr_digit_pressed}"/> <action application="log" data="INFO Captured answer2 (digit pressed): ${ivr_digit_pressed}"/> <action application="set" data="answered_by_ext=${last_bridge_to}"/> <action application="export"...
  3. E

    collect ivr digits pressed

    Hi everyone, I’ve set up a multi-step IVR system in FreeSWITCH where the user responds to three questions by pressing digits (1–5). I want to collect these digit responses and send them to a LimeSurvey instance using a Lua script (survey.lua). The IVRs are structured in a chain (e.g. 1002...
  4. E

    Ivr

    Hi everyone, I could use a bit of help. I’ve set up an email address where I want to receive the results from my IVR. The IVR is a 3-question call rating system that callers are forwarded to after a call. The issue I’m facing is that the results from the IVR aren’t being sent to my email...
  5. E

    MASS REPORT DOWNLOAD FROM CDR

    Good day, i would like to know is it possible to download reports for multiple extensions at once from call details recorder (CDR) AT ONCE without having to manually download the missed and answered calls report for every extension one by one.
  6. E

    local extensions not ringing

    good day everyone just need some help with ymphones. so the issue i have is that im able to make outboubd calls from my extension but whenever i call a local extension in the office it shows that there is an active call but it doesnt ring on the other end so it gives me a NO ROUTE DESTINATION...
  7. E

    call tranfers from extensins using *99 or 99, calls just drops.

    Thank Adrian Not I’m will post a question only once It was quite an important. I appreciate it. let try it out
  8. E

    call tranfers from extensins using *99 or 99, calls just drops.

    Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...
  9. E

    call tranfers from extensions using *99 or 99, calls just drops.

    Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...
  10. E

    Call transfer drops when using transfer 99

    Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...
  11. E

    pin to call

    I have a ring group that rings two FUSIONPBX extensions . When a customer calls our line from their cellphones, the extensions ring for about 20 seconds and then goes to a voice saying “Please enter your password and then press pound” but obviously this a client so they wont know what pin to put...
  12. E

    pin to call

    I have a ring group that rings two FUSIONPBX extensions . When a customer calls our line from their cellphones, the extensions ring for about 20 seconds and then goes to a voice saying “Please enter your password and then press pound” but obviously this a client so they wont know what pin to put...
  13. E

    HI EVERYONE

    hi Emmnauel from south africa
  14. E

    PIN NUMBERS

    H everyone .. Im having an issue with my pin numbers on fusionpbx so i have set it up and the part where you have to dial the pin allocated to you works but now when the receptionist tranfsers a call to a user inside if the user at the extension tranfered to does not pick up it asks the caller...