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When I setup a ring group and it rings few yealink phones, the caller id only remains on the phone that answered the call. How to setup that caller id should stay on every phone from the ring group that rang? even though it's gonna show as a missed call all the time. Any help?

My customer wants to be able to send a group text and maybe even scheduled group text for their customers, I do see that Fusionpbx has an option that says "Broadcast" but when I click on it, it says restricted. Any suggestions?

Client wants me to upload 5 on hold messages and when they someone calls in, it shouldn't always play the same music on hold message but instead it should choose randomly from the 5 files and play. The idea is that the customer calling in should get tired from hearing the same message over and...

I once found a listing to be able to provide a link for a client to CDR via a link with an API instead of having them to log in every time. any help would be appreciated.

I'm currently on Fusion Version 5.1.5, what is the earliest way and/or is it an option to setup voicemail transcrie for email?

Having a wierd issue and I need help! I have a customer that has a bunch of phones at one location, they had internet issues last week and the ISP fixed the issue, since then I'm having an issue with their phones. They have Grandstream and yealink phones, all phones are provisioned directly...

I'm trying to setup a prefix that when a ring group is forwarded to an outbound call it should come up as 999#8885551212 but for some reason the system ignores the prefix, can anyone help me with this? I'm running Fusion version 5.1.0

On one of my servers, every time I upload recordings and load them to an IVR the volume decreases. any solution?

I upgraded to version 5.0.10, Every time I setup a DSS key on a yealink phone with "Record" option, when pressed it crashes all active calls and it comes up as a socket error. Any solution? How do I submit a bug? I'm sure it's affecting other users as well. @markjcrane

Trying to download Gswave for Apple and it's not available in the app store. any idea? are there any users here that use Bria Enterprise and can share their experience with me here?

I have a call center that has agents dial in to the company DID and dial in a code and it signs them on and sends the call to them. Some of the agents work with their cell phone as a forwarded call, is there anywhere in the system that i can setup the remote dial in for the agent to log in or...

I have a customer that wants the phones to ring before the call goes into IVR, but they want it to show a missed call alert on all the phones for this call. Is it possible to disable missed call alert on this ring group, or do I have to go with a call queue?

I'm trying to create one route for all my customers for emergency 911 calls, i selected "Global" instead of that sub domain but for some reason the 911 calls fail, only when i change the context in the the outbound route to that sub domain the call goes thru. any advise on how to get it to work?

Hi, I set up in a few schools this Bells on fusion (link) it works like a charm, I recently bumped into this school bells (link) but it requires multicast, I don't have experience with multicast, is it at all possible to have multicast when server is not on site? Anyone got experience in this?

Hi, I have customers outside of the USA for example UK, Israel, their outbound caller id usualy should look like this 022772777 or for uk 0208 445 4445, for some reason Fusion doesnt accept "zero" as the first number for outbound caller id, so i usually put a "+" before the number. but now...

I would like to create a DISA , instead of setting up a set Caller ID I would like the system to ask me "Please dial in Callee id number" and should display the caller id what i've entered. Any help would be appreciated.

Is there any software that can be used to offer my customers to like press "Print" from their computer selected the fax software thats connected to their sip user extension and fax directly from the computer instead of going into portal to send the fax. Any solutions or ideas?

I'm currently using IDT as my international provider, I need some more resources, can anyone share some other options with good pricing, Hacking safe ? Thanks

Second time around this question came up for me. Customer asking if my company is hipaa compliant. Is it possible to be hipaa compliant with fusion ? If yes can anyone shed some light how to become compliant?

Have a new customer asking me if integration with Microsoft power bi is possible ( Power bi ) Anyone with experience on this subject?