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  1. R

    Password reset

    Still can't get the password reset to work. Set password_reset_key to true and entered a text string, smtp server is set up and working but still don't see the Forgot Password link on login screen. System details are
  2. R

    Call recordings transcription

    @markjcrane are there any plans to enable call recording transcription in the same way as voicemail transcription
  3. R

    Can't find speech/transcribe default settings

    Trying to get transcription working on my fusionpbx server so ran the following Was expecting to see a Transcribe section in default settings but it's not there. Ran upgrade->app defaults and again still can't see it. What have I missed
  4. R

    menu disappeared

    added a new app, bulk_account_settings this morning then went to Upgrade and attempted menu, permissions, schema, app defaults and I see this Tried again minus the schema and now I see Now I've lost the menu. Logged out then back in and still not there. I'll restore a backup from last night...
  5. R

    Password reset

    Trying to get the password reset link working. Went to default settings->login and set password_reset_domain to true and enabled it. Enabled password_reset_key and made sure smtp_host is defined. Emails work. After reboot the reset option still isn't there
  6. R

    Install maintenance app

    Tried installing the maintenance app. Get to the point where I upgrade the schema and I see Now if I logout and then log in again the menu has gone! Any ideas System info
  7. R

    Grandstream with tls

    I've been researching this for a day or so now as I couldn't get handsets to provision with tls and wanted to document it. I'm using the template for the grp2612 as an example but it probably applies to any grp model. The template shows this for the sip transport Now this doesn't provision the...
  8. R

    Upgrade to 5.3.3

    trying to upgrade to 5.3.3. Went to Advanced->Upgrade and select Source Code and I see this No ides where to go now. Any ideas?
  9. R

    Tls issues

    Been trying to enable tls for extensions to register. Followed this https://docs.fusionpbx.com/en/latest/additional_information/sip_tls.html and found I had to change the tls value in the internal sip profile as well Cleared the cache and rescan and I can get a handset registered with tls. So...
  10. R

    CGNAT

    Anyone had experience with Fusionpbx and CGNAT? Couple of customers installed Starlink and another EE both of which use CGNAT. I can get outbound to work OK but inbound doesn't work, handset won't alert. Neither have the experience to enable and implement IPV6 so for now I'm using Openvpn.
  11. R

    Internal calls go to voicemail

    Set up a new domain, added gateway and handsets. Inbound calls alert handsets and calls are answered, outbound calls work. All internal calls go to voicemail and I can't see what the issue is. DND isn't on otherwise inbound calls wouldn't alert. There are several other domains on the same server...
  12. R

    Time Conditions and IVR

    Got an odd issue with time conditions and IVR. Time condition transfers calls to an IVR depending on time of day. When the call is sent to the IVR it only responds to DTMF after the greeting has played in full. But if I dial the IVR directly I can interact with the IVR immediately without...
  13. R

    Import devices

    Setting up a number of devices so tried importing. In order I imported users, extensions, devices then vm. All seems ok until I provision a handset. It works ok but the account is disabled. Doing some digging on the template it seems to be that the 'enabled' setting passed to the templates is...
  14. R

    Grandstream GRP2612

    New to FusionPBX but experienced VoIP engineer and experienced with Grandstream. Provisioned a GRP2612 from Fusionpbx, calls working in and out but there's no audio either way when I call the GRP2612. I can get audio with a softphone though. If I reset the 2612 and enter the sip account details...