Search results

  1. 3

    Ring fencing extensions to use different SIP trunks

    Fixed it - there was spaces in the string - should be ^201$|^202$ as an example
  2. 3

    Ring fencing extensions to use different SIP trunks

    Can you explain how we would do this?
  3. 3

    Ring fencing extensions to use different SIP trunks

    Thanks Daz, we tried it but it doesnt seem to have worked, is there any other changes that need to be made - we also removed one of lines/characters in the example ^200$ | ^201$
  4. 3

    Ring fencing extensions to use different SIP trunks

    What is the best way to ring fence extensions to use different SIP trunks for example extension 200 and 201 use sip trunk 1 only and extensions 202 and 203 use sip trunk 2 only? I don't want to use prefixes. Any help would be great.
  5. 3

    Cisco SPA BLF buttons going AMBER but phone is still registered and making calls

    We are having issues with Cisco SPA BLF buttons randomly going amber on the phone itself, might be every 30 minutes. Although they go amber the button still works i.e. we can make a call to the extension, we have tested the register expire at 120 and 60 seconds, we have also tested TCP and UDP...
  6. 3

    Custom Menu manager broken

    As a test I have built a new user, group manager, new menu manager, set the domain to the new menu and still no menu bar. Only changes recently have been adding new sound files, changing the default language and rebooting freeswitch so that shouldn't cause this, the issue started when adding a...
  7. 3

    Custom Menu manager broken

    I have setup a custom scaled down menu manager, it was working perfectly. Decided to add "Devices" to my custom menu manager, logged in to check the devices tab was showing and the menu bar is now not showing. I deleted the "Devices" option in menu manager then saved, rechecked and the menu bar...
  8. 3

    Ring Group "Prompt" feature cutting calls

    Looking closer it seems the file format is wrong - the error shows these folders /usr/share/freeswitch/sounds/en/us/rachael/ but the correct folder is /usr/share/freeswitch/sounds/en/gb/rachael/ - the rest of the sounds updated correctly so maybe a reboot and clearing cache will help - will try...
  9. 3

    Ring Group "Prompt" feature cutting calls

    Think I found the issue - the system is showing it cant open the Prompt sound file - I have checked and downloaded the file from the phone system and it is working. I think I will complete another reboot of the system, I did check the file name against callie and it is the same, only difference...
  10. 3

    Push Notification Softphone Recommendations

    But are you using ringotel's phone system?
  11. 3

    Push Notification Softphone Recommendations

    We also use it, it’s a brilliant app
  12. 3

    Push Notification Softphone Recommendations

    Doesn't seem to work - assume it only works for ringotel customers/domains only
  13. 3

    Ring Group "Prompt" feature cutting calls

    We recently updated the sound files in our fusionpbx to UK voice. Since then the PROMPT feature on the ring group no longer works, for example if an inbound call goes to my mobile or desk phone using the prompt feature, you pickup the call then it cuts the call. If I turn the prompt feature off...
  14. 3

    Push Notification Softphone Recommendations

    We want the ability to either find a free push notification softphone or a reasonably priced paid for service we can charge, we have found a distributor we can use for a paid for service using Bria Enterprise, this works well but at £2+ per month this isnt going to be cost effective in the long...
  15. 3

    UK Voice Sounds

    Rebooted freeswitch, if I test the prompt feature on ring groups its still cutting the call when I answer it using a normal mobile phone number, it was working before implementing the UK sounds, any idea what could cause this?
  16. 3

    UK Voice Sounds

    Thank you all for the help, I applied the UK sounds and all is good apart from strangely the "Prompt" option on ring groups is not working since I updated the audio. In fairness I haven't rebooted the system since updating the UK audio files but before I do has anyone seen this issue, for...
  17. 3

    UK Voice Sounds

    Does anyone have any pre-recorded UK voice sounds I can use, is it easiest just to replace the sounds in /usr/share/freeswitch/sounds/en/us/callie/ ? I see there is folders for 48000, 32000, 16000, 8000 - do the sounds need to be changed in all these files, if not which one do I need to use...
  18. 3

    Group manager / Menu manager not working for scaled down Gui menu

    Amazing, managed to get it working by adding the new menu inside the domain settings
  19. 3

    Group manager / Menu manager not working for scaled down Gui menu

    Looking online someone said "Issue was solved. For use other menu, it´s mandatory set the menu to use in user settings or domain settings" Can someone explain how I do this ?