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Hi I don't want to record internal calls(extension to extension) or calls to the mailbox. I just want to record inbound and outbound calls. I have modified a copy of the user_record ( user_record_test) dialplan to try to achieve this, however all calls are still being recorded. In this example...

HI Adrian - ok that makes sense, thank you

Hi Nic - you are right! Thanks so much Jim

Hi I am trying to modify the user_record Dialplan and want to add a new condition. It needs to start with the condition ${user_exists} = true (like the other entries, however the ${user_exists} variable is not included in the condition dropdown menu? (see attached) I can modify the xml, but it...

Version 5.1.0 Git Information Branch: master Commit: 5439a80095a9557906de379b5738f7a2a0a93690 Origin: https://github.com/fusionpbx/fusionpbx Status: Your branch is up to date with 'origin/master'. +112 days ago Project Path /var/www/fusionpbx/ Switch Version...

@agree , here is the freeswitch log: 2023-12-01 17:31:14.044453 98.43% [NOTICE] switch_channel.c:1123 New Channel sofia/internal/2004@domain1.mydomain.com:5061 [f52b6764-ec50-458d-ad4c-a5addd066750] 2023-12-01 17:31:14.044453 98.43% [DEBUG] switch_core_state_machine.c:581...

Hi, thanks for the suggestion, I do have call_direction=outbound in the appropriate dialplan.

Hi I have a fresh(ish) install of fusionPBX , version 5.1.0 with 6 or so domains on it currently. I have configured a gateway for our voice provider (Simwood in the UK) , which I have shared amongst all of the tenants by setting the domain to global. In the 'From Domain' I have tried using...