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It's not the same person each time, it's new people

I didn't know we could do custom recordings for company directory? Right now it's the automated

I have a client with 3 office locations. I've put all in the same domain so they can call each other's extensions if they need to. But here's the problem. When people call to use the company directory, there is Michelle 1 at one location, and Michelle 2 at another location. Since the company...

Thx for the input. I'll send the programming part to someone who's done some custom work in the past. If I decided to switch them to their own domains, is there a way to easily export selected exts, DID's, IVR, etc to new domain?

Will also pay to have this done

Hi. I've got exts that comprise the same company but 3 different locations under the same domain. Each location has a DID and their own IVR. The issue is if I call Location A and use the company directory, I'll hear people from all locations. Can I put exts in a group and tie that group to an...

I've used Newfies back in the day so I did consider them today, but 199/month is too high for the small volume I need for this client's campaign, until I can get it customized - https://justcall.io/pricing

Hi? Is the following possible? Or at least 1,2,3? (1) Receive inbound call (2) Play recorded questions (3) Capture DTMF responses to the questions (4) Export out the results to a .csv (or store in a DB that can be accessed) I can pay someone here to customize what needs to be done

Hi, I've been seeing weird activity in the call detail records on 3 servers I have, all around the same time, and all seemingly after I changed carrier maybe? The call length's are all 0's so it hasn't concerned me much but would like to figure it out. The calls aren't coming from any exts so no...

Good to know, thx!

What's crazy is, now I can see an extension call an external number but in Active Calls in fusion the destination is 500....????!!!!

The network management company logged in and added the following. Will it work this way? Is doing this through virtual IP's the same as forwarding ports via policies? Also, these 4 phones...they can all make successful outbound's but ONLY to ONE phone number - the company number

Why do some register as UDP-NAT and some just UDP?

How do I get these?

It's a Sonicwall which I've learned are pain in the asses. The ports are opened, as well as the other recommended settings. We just changed the phones back to TCP for now

That I don't know. We recently acquired this business and it's out of state so can't just go there and look, and they don't have a network person per se. That's why I think we'll just move them to the other network. Maybe I can hunt down the firewall login, guess I can try

Hola. Attached screenshot 5 phones for new client. The top one is on a different network and works fine. It shows UDP-NAT. (Not sure if "NAT" is what we want to see but it's always there on registered phones that work) The other 4 phones are on a different network and do not say NAT. All of...

Of course. Hence my posting this. This is where there is an issue. Is it possible for a setting in Fusion to have been changed? Is there such a setting? It's not the provider..........

Opened ports per docs - https://docs.fusionpbx.com/en/latest/firewall.html But inbound didn't work. Watched firewall for activity and saw ports completely outside of these ranges were being used. Opened those. Made a joke that these would change on its own. Sure enough, no one at client's...

Hi, I need G729 installed ASAP. I tried the following but file no longer hosted - https://arstech.net/freeswitch-g729-free-codec/