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Wonderful news, the issue was the switch all along. The network is working buttery smooth. Phone issues are all solved.

Offloading changed nothing.

Done a while ago.

Since its 30/30 for the main uplink, I think we're ok without hardware offloading.

I will try disabling hardware offloading. Though there is one part that I missed in all this, WISP -> 5port switch -> USG -> switch. I will be removing that too. :p I need to see where that option is...

So, now that I am enamoured with PingPlotter. Here is my office to the church.

I really am liking your ping plotter. :) As you can see, I have started monitoring local, to the server, and to my office.

Wow @bcmike, you don't happen to be a particular programmer I know are you? Those red spikes correlate to my packet loss, and also to the intermittent issues I have with teamviewer. Also, the network is barely loaded at all. Second update, looks like traffic to the server hitting...

Ok Guys! Ignore that last message, I have done a second one while I was on the phone with the customer ext to ext, from my office to his. My side had no issues, and the server showed that there was NO loss on the line from the server to either of us. I have also double checked and it looks...

I have finally gotten a capture right from the server interface, I have everything, but have filtered just the church. There is a lot of info there, but I don't understand it, can someone help me read it?

I have a good relationship with the owner of the company, I will see what his logs include, and such, I have noticed that Teamviewer sometimes will pause intermittently for the same times that calls can go quiet..., you may have something... If thats so, this may be something beyond I will check...

In relation to that note above, would this be global? Remember, the thing is, as a multi-tenant setup, I at my office have had none of these issues. The current setting of the timer. As a theory, any issue with changing the second false to true? I could do it as a test. :P (I have tested a LOT...)

This particular ISP has a SLA with us, and monitors the link 24/7/365. For the sake of argument, I could connect a phone direct and see if there are any issues.

We are using all Ubiquity network hardware from Shaw term to our network. No terrago stuff, are you in Alberta? Edgar High Speed, I have talked to them, and they have monitored the outside traffic, and noted no failures, the packets all get to the router. I have no dropped packets on the...

Normally I would agree with you, but there is no congestion on the line, and live monitoring of the network shows no overload. In all of my testing, only the local lines are affected, the recordings have all audio, and the wan side does receive the packets, but the local switch or router seem to...

After checking with Ubiquity, and testing out a few settings, it doesn't seem that the setting changes have helped the audio issues. Still looking into it.

I am testing this from my side, though it will be going to itself so I am not sure it will work. :P

Ok, I have done these two things, though I don't have the issues Char1 mentioned, it still does not seem to work?

The other customer I am dealing with this on said, its one day, they can wait for the voicemail. :P hahahaha