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I have the below time conditions set up. The third one for Sept 2nd worked for 8:00am but did not switch back to after hours after 5:00pm. I believe this is because my first time condition is taking over. How can I set this up so that whenever I put specific entries for days like holidays, they...

Thank for this - Can the "Value" be a website?

I have searched far and wide and cant seem to find anything.

How can i change the logo of the main page without replacing the logo.png file itself. Id like to have the images stored on a seperate webpage that fusion can reference. I do not see a place in default settings to update this.

I used the page function successfully with all users in my office however once I hung up, the call on their phone stayed active until they hung up themselves. How can I make it so it hangs up after the paging person hangs up?

Looks like i've figured out the cause. It appears its because when the IVR asks to record your greeting etc. the video codec is also being sent causing the delay. When we disable "Video active" to disabled on the phone, it works fine. The problem is, interally we use video calling so this...

I dont think it would be this since this the key presses only. I guess i may have described my original issue incorrectly. I realized this is also impacting our Conference center.... Looks like when the IVR says "please say your name" and we say our name, it doesnt pick it up. It appears to be a...

I am having an issue when users try to record their Voicemail greeting from their deskphone, it doesn't seem to catch their voice. The really odd thing is that it works when doing it from a Soft phone but when we try from a Yealink T49G or a T58V the issue is there. Any ideas?

Hi, Has anyone created an IVR that data dips and provides information? For example, If a person wanted to check the balance of their prepaid card, they would get a prompt to enter their card number and maybe their birthday for verification which would talk to a database via API call and return...

Is there any free billing solution for FusionPBX that I can use? I tried doing some searches but haven't come across anything free. If there are no free solutions available whats the most cost effective solution? Since I am just starting out, I am trying to avoid spending a ton of cash. I have...

The prompt would be something I can look into. How would that work for an external call? Would the caller still hear ringing during the prompt being played to the external number? Ideally, it would be nice if the Caller had no idea that the external number was listening to a prompt before hand.

Yeah... I havent tried that yet but it will need to work for external numbers in this case. Do you know if theres a way to add like an extra digit on the callerid or something. For example, if the number is 1-403-0000 are we able to make it show 012-403-0000 or something like that?

I have a user that has a number that rings 3 external phone numbers via ring group. Is there a way to add a prefix so that the external numbers know that its a call going to that specific DID? Ideally it would be nice to add it to the callerID name but if thats not an option adding to the number...

I am trying to upload my voicemail i created with a studio grade mic but when I go under Voicemail and click greetings and upload my .mp3 recording, it doesn't actually apply it or play it. Any ideas?

All of my clients will be managed by me so they will not have any login. The reason i am using multi tenant is so its easy to manage for myself in one portal and not so much for the client to be able to log in. There are some clients that I have that do not have a website. What would be the best...

Looks like I have gotten my fusionpbx going how I want it and now id like to test out the multi tenant function. Right now i have extension 100 set up on my test phone under the IP of the PBX. In this case there is no real trickery. Register and Username is just the extension along with the...

This worked like a charm. Thanks!

Hi, I am using SIP trunking from IXICA and it seems everything works except for callerID on my cellphone when I call from the desk phone shows as "unavailable". I reached out to IXICA and they mentioned the below: Here is the issue. I have traced the call and here is the issue in the INVITE...

Looks like I have sorted everything out. I also gave another SIP trunk provider out and they took all of 2 minutes to configure incoming and outgoing calls. Thanks everyone for their help!

This was resolved. Under Outbound Caller ID Number it needed to have the +1XXXXXXX. Once that was added, it worked well! The problem I am now having is i can only call the number with 1(123)4567. If I call with +1(123)4567 the call fails the same as if i call (123)4567. The brackets are the...