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So anybody got any ideas on how I can sort this I just all i need to do is pass thw call to a different number whislt a recording is beinig played, by pressing 0.

Seems I cant upload any files either, Checked permissions and they are fine so bit at a loss

Hi For some reason I cant ee anything in the MOH under apps I know there is files in there as I can see them when I ssh into the server but nothing showing on the GUI: What shoul di be looking at to fix this please?

Ended up gpoing down a different royte and setting up Zammad as our support ticket solution. and using the instructins here : https://www.pbxforums.com/threads/zammad-ticketing-system-integration.3123/#post-11697

Wonde rif I have worded thei wrong to seek adivice. Basically when a call is put on hold they woul dlike th eoption for the caller to dial "0" to be be than passed to another number, The current setup is that the IVR points to Ring groups 0,1,2,3,4, . 1,2,3,4 are the ring groups for the...

I ve had a request from a customer for the following: Whilst on hold the caller has the oppertunity to dial 0 to be passed to an external number (Messaging service) For the life of my I cant work out how to do this (It is Monday... :)) nybody got any ppointers for this Or am I just being...

I have a customer ho is currently usng Time conditions to play a recording when out of hours. But they also want the option to use call forwarding from one of the extentions to forward incoming calls to a mobile number. Is this possible when Time conditions are in use?

Hi Ive had a request from a customer to use softphones, I have usually steered sway from them to be honest as I dont have any conrol of the PCs that have been in stalled on and worry about them being compromised by malware and such like. What are your thoughts on this?

That looks ok to me what error comes up when you make a call

Hi so this just connect to the phones then?

I take it you gateway is registered with you sip provider

have you looked under defaul settings?

Cheers seems a lot cheaper

I have spotted this but think its cost prohibitive to be honest https://www.broadbandbuyer.com/products/35796-cisco-cp-8821-k9%3D/#content

Adrian thanks for that suggestion howerver they have to be able to cary the phone around on them. I knwo pita :)

Adrian I totally agree with you on this one, but on this occasion these phones are going into peoples actual homes until they can return to work and may also be getting passed around to different houses (Care workers). Hence the need for a more compact solution.

Hi Ive been asked to source a cordless dect phone. The stipulation is that it must not have a separate hub for example the charger for the phone is also the hub that connects to the network. If that makes sense.

Thats why I prefare the phonebook method OK I have to manully add the url to the phones but once its done its done.

Managed it using 'https://{username}:{password}@{domain}.com/app/provision' although I dont know if this is going to be useful for me and we use multi tenant and like to configure the phones before we send them out.

The contacts App on fusion is not very user friendly though the phonebook seems ta lot easier for users who need to login and use.