Search results

  1. M

    CGRT Billing - VoIP Switch and Billing Solution

    Daz, are you still using this as your billing platform? Just curious. Maybe I'm just getting dumber in my old age, but I've looked at several billing platforms that are out there besides CGRT and there is one thing that I just don't understand. Software like A2Billing, ASTPP, Magnus Billing...
  2. M

    US-Based Hosted VoIP providers - Who does your Taxation?

    So can you help me get an idea on what "not big enough" means to you? Can you share roughly how much revenue per month you are bringing in with Hosted VoIP? I guess I wonder where you think that line is where the FCC (but more likely the state tax revenue collectors) will start to give a shit. I...
  3. M

    US-Based Hosted VoIP providers - Who does your Taxation?

    wow.. that question was about as popular as stepping in a big pile of dogshit while walking through your yard.
  4. M

    US-Based Hosted VoIP providers - Who does your Taxation?

    I'm just curious how any of the US-Based providers are calculating their taxation and regulatory fees. There are companies out there like Avalara, just as one example, that assist with tax calculations to ensure VoIP providers stay compliant. I have worked with Avalara in the past and it was...
  5. M

    GUI Wake-Up Call

    Puneet, I private messaged you about this module but did not receive a reply. Can you please share some contact info so we can discuss?
  6. M

    Multi-Tenant Outbound not working

    Found the issue... it was a domain context issue regarding the gateway.
  7. M

    Multi-Tenant Outbound not working

    I'm wondering if this can be an IP Authentication issue relating to the way that Fusion PBX is passing the call to our carrier. We have the server IP added to the Allowed Outbound IP's, but is it possible that Fusion is passing the CLIENTX.ourdomain.com when trying to set up the call and it's...
  8. M

    Multi-Tenant Outbound not working

    Today we attempted to move our first production account to a Multi-Tenant Fusion PBX server. The default domain has been set up and working on this server for months. We inbound, outbound, VM to email, all the services have been stable and great. We created a new domain today for...
  9. M

    GUI Wake-Up Call

    PM Sent.
  10. M

    911 crisis alert

    We have a couple more cost-effective methods depending on you requirements, but if you want bulletproof, there is the Adtran Total Access 924e, w/Lifeline FXO 3rd Gen (PN: 4243924F2). It has a hardwired lifeline FXO port that fails to the PSTN even in a total power failure scenario.
  11. M

    GUI Wake-Up Call

    Does the Buffalo's gender make a difference? Hilarious. lol. Konrad, I really appreciate your feedback. I've seen other posts with this LUA email script process but this is a way better explanation of how to actually implement it. To get a screen-pop right on the Yealink T46 I think we have to...
  12. M

    GUI Wake-Up Call

    Money.. money for sale. Please take my money. I want to get a 911 alert system in place like the one voiptools.com has for 3CX. Please help me develop this. Please take my money. Thank you.
  13. M

    Yealink T46S Line / Appearance Keys

    Pay attention to this section. Line 1 was all that kept mine from working before asking for help. By default auto-provisioning is DISABLED. Advanced > Default Settings In the Provisioning section, there are a few key options that have to be set in order to turn auto provisioning on. enabled...
  14. M

    Yealink T46S Line / Appearance Keys

    Yes sir. Honestly, if you follow the Provisioning guide in the Wiki, its spot on. Where are you stuck?
  15. M

    911 crisis alert

    Ok, we have solved the 911 lifeline issue with hardware. The ATA we chose has an FXO port that will become a lifeline on power fail. Done. Now we are back to the alert/notification. I emailed mcrane at the support email listed but I haven't heard a response. I also called and left a voicemail...
  16. M

    911 crisis alert

    The PBX is in the cloud. All our gear (ATA's, PoE switches powering IP phones) is on battery backup, including a 4G LTE modem as a secondary fail-over WAN connection. The goal here is two fold: 1.) Create survivability for 911 call path using the PSTN and a local POTS line in the event that...
  17. M

    Duplicate removed

    Please delete
  18. M

    911 crisis alert

    Can FusionPBX send an alert message to a reception or front desk phone if 911 is dialed from any extension? In a large office or hotel environment, reception or front desk personnel would want to be notified so they expect 911 responders and know where to direct them. Further, could an...
  19. M

    Delayed IVR with FIFO

    So will a queue based setup require the extensions be associated with a user and that user must sign into the queue as an agent, etc? Teaching their staff how to log in and out as an agent in a queue sounds like a massive liability. They are just not that savvy or diligent. We played around...
  20. M

    Delayed IVR with FIFO

    We have a customer with multiple locations that typically has 1-2 people staffing phones at a front desk location. If both extensions are busy, any new call will overflow to an announcement that all agents are busy, and on a 30 second timeout action, it will then try the extensions again. There...