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Normally you open a ticket and then call the support number, as indicated on the new ticket page. I have paid for the service and have nothing but good things to say about the support Mark and his team give. I always call in to follow up.

We are looking to purchase any VOIP provider located in Quebec / Ontario, Canada.

I just found what the problem is. It does not work with the Number Alias created in the extension. If you create an Extension ie..abc101 with an Alias of 101 and try picking up 101 it fails.

I tried this. It does not work.

I have wildcard certs working with multiple domains. ie.. *.abc-company.com *.xyz-company.com *.abc-company.ca *.xyz-company.ca

I have numerous faxes set up with no issues. I use Cisco SPA 112 or SPA 122.

I agree with Tag915. People who use Fusionpbx for commercial use should contribute back to the project. Taking the course is one way. I would like a way to be able to pay for the development of specialized Apps, customized deployment or Premium support. The question is would Mark be able to...

I am quite satisfied with Fusionpbx and would gladly pay for a supported version. Mark has done a great job. Can some things be improved. Of course they can. Let's all be patient, in the long run we all win. As far as support, I was lucky to find someone that not only knows Fusionpbx but is...

Mark and others have to make a living. In my case I have not taken the course, but I have paid persons involved in the project when I needed help. Worth every penny I spent. I do intend to take the course in the near future and I am sure it will be worth every penny.

If your logs are showing this.. 2018-05-10 15:14:50.662649 [ERR] mod_local_stream.c:467 Can't open Attente_Musicale.wav 2018-05-10 15:14:50.682616 [ERR] mod_sndfile.c:204 Error Opening File [Attente_Musicale.wav] [System error : No such file or directory.] 2018-05-10 15:14:50.682616 [ERR]...

I live in Quebec and the way I have it working is by setting a default language for Fusion. Then I set the individual domains to either English or French by changing the settings in Dial Plan Manager 'Variables'. I also have some domains set to bilingual when using IVR's (It was a little...

Has anyone been successful at provisioning the Polycom Soundpoint via Fusion?

I tried this and it still displays the caller id of the call being forwarded. I am running 4.2.4 It's different than your video. The select Caller ID is next to the Call Forward

Yes I paid someone to fix the problem.

At the User level is there any way to hide Extension Summary and Global CDR Stats, but still allow CDR statistics pertaining to an individual user? In Group Manager - User Permissions XML CDR - Enabling xml-cdr-view will display CDR stats for the entire domain. Example if a user logs into his...

When setting the language to anything but English and I try accessing my voicemail via *97 it immediately returns 'code entered is incorrect'. It does not ask me to enter the code. Worst part about this is that I fixed it once but I cannot remember how. Any Ideas?

Hi in the spa112 you put it in Voice-Provisioning - Profile Rule - Correct format is http://pbxaddress/app/provision/?mac=$MA Dont forget to set the Transport Protocol to HTTP or HTTPS You also have to reboot the ATA

Resolved.. Had to remove line 27 in the provioning file and used SPA112

Yes it is Debian 8