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So I upgraded fusion to the latest (not freeswitch as detailed in Upgrade forum chat) but it hasn't solved the half/half sounds/voice. The only way I can get it to work is to pretend Rachael is Callie, no drama at this stage. I can live with that. I see the xml editor has been removed from...

Im pretty sure I had, it was easy to blame the folders, certainly the sql / script folder difference's possible cocked me up. I will take a snapshot of the server and have another go next day or so.. Ill come back to you.

Struggling to think here. Certainly works out of the box, anything in your logs, can you post?

So I use T42S phones generally. Got to know them. Enough buttons. Want less go down the range, want more go up the range. But Android phones. Do people really use them? What do they use them for? Video Conferencing and what else? Angry birds between support calls? I remember being at a Mitel...

Do you mean your using *8 or a blf button?

So I have a Debian 9 with a 4.5.10 fusion as the original install. I was 75 days and 600+ updates out so I decided to bite the bullet and see if some of my permission errors and sound errors were sorted by the upgrade. I crashed and burned, managing to get to a point I had upgraded fusion and...

Yes using Debian this time, I learned my lesson with Centos and the trunks. Tried the above, still get the same errors on the gui. Thought it might be the browser, tried firefox and edge, no go.

Does your inbound work correctly? Whats your outbound dialplan list? With my sip provider I have to set the effective_caller_id to the phone number assigned to the trunk <set action effective_caller_id_number=441926123456

So I changed it back to callie and then back to rachael and nothing. Ive changed it back to callie and then renamed the /usr/share/freeswitch/sounds/en/gb to us and then /usr/share/freeswitch/sounds/en/us/rachael to callie inside that and it works. But of course it thinks its callie not...

Is it possible its a tenant issue. This system is multi tenant? The other test server wasn't. Is there maybe an xml specific to the tenant hidden somewhere?

Yeah, got them all set. Got a colleague who had the same issue prior to reloading the xml so we all thought it was just that. I was wondering if it was privs. I couldn't edit the xml from the fusion gui, I had to edit it from the terminal but I would guess I would get read errors and/or no wav...

That would be great if you stumble across something mate. Thanks.

But seriously. Ive added UK voice sounds into our system and modified the required en.xml <language name="en" say-module="en" sound-prefix="$${sounds_dir}/en/gb/rachael" tts-engine="cepstral" tts-voice="rachael"> I've modified the 3 (actually I also did a 4th) variable default_dialect=gb...

That's encouraging. I read before someone that had 500 extensions and was considering another box. 5k extensions is impressive.

I realise this is an old one but Ill post what it was when it happened to me. I had this problem on the alternative destination of a time condition as id added the recording for the alternative ivr rather than the ivr extension itself. Might save someone 10 minutes, or it might just have...

I realised after revisiting it that there are actually two options on the same page. 1. copy and paste csv into import box, that actually worked. 2. Import the file. I cant not get this to work but I guess with my small amount of users copy and paste is fine, infact I wonder if there is any...

I don't see anyone mentioning the import extension option. I guess its a relatively new feature as everyone talks about third party apps. The docs.fusionpbx.com doesn't talk about it, only export? I can NOT get even a simple csv to import. I started with a quite complex one and dumbed it down...

Well Bu@@er me I worked it out, by running out of options in the trunk providers portal it left me with one option. So I removed the number as an 'alternative number; and re provisioned it as what they call a Trunk Employee, it looks like an alternative number to me by another name, I added the...

Thanks for you reply So the trunk has a number assigned to it, xxxx-xxx611, ie, someone dials inbound and its sent to an internal extension 100 all fine, another number (xxxx-xxx612) is assigned to the same trunk. When someone dials inbound we want it to goto an internal extension 101, there is...

Going with this: https://www.pbxforums.com/threads/any-help-getting-my-regex-in-place-to-extract-the-correct-ddi-on-my-sip-trunk.2968/#post-9044 I have a sip trunk (UK BT/Broadsoft Trunk) that has a default number bound to it(xxx611), and an alternate number (xxx612), I cant not find any...