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Mmmmm, did you get rid of that 5 port switch? Your next option would be to swap it out and see if the problem persisted.

In his case the audio will resume after a time. Our testing is showing packet loss, this is causing the audio gaps. Whats causing the packet loss is what we're after. I don't believe that's a session timer but I'm open to anything. Extending session timer time outs (or disabling them) is...

Session timers usually kill a state after a certain time. We're seeing intermittent packet loss, ie the session isn't killed but continues albiet intermittently. You usually wouldn't see a session timer kill an ongoing ICMP connection either. My moneys on the hardware off loading. I could also...

I should also mention, I've successfully used Ubiquiti Edge routers but a first had to first disable hardware off loading and SIP ALG.

Ok, I had to download the latest version. If you set your focus (at the top beside interval) to 5 seconds and then click in the middle of the red packet loss area, you'll see that the packet loss is %100 starting at your gateway device. The router is the source of your packet loss issue most...

You should be able to export the plots to a pp2 file. D you want to send them to me? Hopefully I can open them in my older version

I'm not a programmer (except for maybe shell scripts and occasional php). I'm also extremely new fusionpbx, however I have been in the VoIP business for a long time (asterisk) and I know how to troubleshoot a lot of stuff. Unfortunately I think the packet loss originates at your gateway and...

A forum for dumb questions from newbs to fusionpbx/freeswitch like me. For example a burned a couple hours trying to figure out why all my registrations dropped. Turned out the internal profile just decided to stop, however fusionpbx returns an error of "invalid profile" which didn't really...

Just run ping plotter with the parameters I mentioned previously from a host inside the church network to your Digital Ocean server and you'll see exactly which hop the packet loss comes from. You'll also know if there's congestion if you see any latency bursts the correlate with your packet...

But how does the ISP monitor the link? From their gateway to your end point or beyond? If its a ho in between how would they know? At what interval? Packet loss can occur for 5 seconds and then go away without being detected by a system that monitors in 20 second intervals, however that 5...

Sorry forgot to mention, I'm in Vancouver.

I hate to sound like a broken record, but having the ISP test your connection is unreliable as they won't test continually over time. Also the stats on the ubiquity hardware won't tell you if there's a problem on a hop in between yourself and Digital Ocean. Take my advice and download ping...

Are you using Terrago? Check to see that the radio is capable of doing the appropriate packets per second for VoIP. Also Shaws Docsis network is not the best choice for VoIP (although I know you cant just drop your ISP on a whim). On your Ubiquiti try disabling hardware off loading if it is...

So if I understand you correctly the users at your church connect to a Fusion PBX instance hosted at Digital Ocean. You have intermittent audio problems even between locals and you only have one gateway device. I would start with simple things and do a ping plot or an MTR from your church...

Plus one for Gentek. I've had a good relationship with them for a long time

Hi, I've been heavily evaluating FusionPBX for a couple of weeks and am pretty impressed with it so far. In my firm we like to use open source software as you can usually find fixes to problems fairly quickly and suggest features that usually get implemented if they're useful. So as part of my...

Hi, I had to do some rejigging of the Cisco SPA templates to get the disable and blf function working the way I wanted it to. Here are my edits to line 185 to 94 of the SPA504g template, I've highlighted the changes: {foreach $keys["line"] as $row} {if $row.device_key_category == "line"} <!--...