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  1. Adrian Fretwell

    SOLVED Inbound Routes issue

    OK, so your only destination in the public context is 0033486571570 but the inbound destination number that is trying to be matched is 0033972406315. The clue to the actual inbound number is in the following log line: 7dfe19f3-995f-4ddb-aedb-4ac21d56961a 2020-08-13 12:43:07.720851 [INFO]...
  2. Adrian Fretwell

    SOLVED Inbound Routes issue

    Ok, what is the difference between THE_TARGET_NUMBER and THE_TARGET_NUMBER_SHORT_VERSION? The following line in the log is showing a regex fail where I probably would have expected to see a pass: b2147af5-89b3-4a7b-ae30-68cd8a8e9dcd Dialplan: sofia/external/anonymous@anonymous.invalid Regex...
  3. Adrian Fretwell

    SOLVED Inbound Routes issue

    Can you get a packet capture of the inbound call. I would love to know where "THE_TARGET_NUMBER_SHORT_VERSION" is coming from.
  4. Adrian Fretwell

    IPv6 Gateway Setup

    Kobus, your debug output looks OK to me, clearly it is getting to the point where registration is being attempted. I'm not sure what "nua_r_register with invalid handle (nil)" actually means, it clearly indicates a failure, but what I don't know is if the failure is in generating the outgoing...
  5. Adrian Fretwell

    SOLVED Inbound Routes issue

    In the gateway record, under the "Advanced" button, you may need to set the Extension field to "auto_to_user". Screenshot below:
  6. Adrian Fretwell

    Possibility to sort the extensions according to number aliases

    You can do a limited amount of sorting in the GUI by clicking on the column headings in the extensions listing. If you need to do more than that, then query the table directly: select * from v_extensions order by number_alias;
  7. Adrian Fretwell

    mod_translate profiles

    mod_translate is not installed by default, you have to install it if you want to use number translations. There is some helpful documentation at the links below: https://docs.fusionpbx.com/en/latest/advanced/number_translations.html https://freeswitch.org/confluence/display/FREESWITCH/mod_translate
  8. Adrian Fretwell

    Cisco ATA issues. Sometimes they ring, sometimes they don't. I can always dial out though.

    It could be a NAT keep alive issue. Are the ATAs sending keep alive packets for example OPTIONS pings? Also check the frequency, it's no good sending a keep alive every 30 seconds if your router closes the NAT hole after 20 seconds! Different routers keep NAT holes open for different amounts...
  9. Adrian Fretwell

    Softphone doesn't connect on LTE

    First of all, when you are on the mobile network (I assume that's what you mean by LTE as in 4G Long Term Evolution), can you prove that you actually have an internet connection and DNS resolution is working correctly. If all is well with LTE, try a packet capture on your Fusion box, the...
  10. Adrian Fretwell

    The client lacks sufficient authorization :: Account creation on ACMEv1 is disabled. Please upgrade your ACME client to a version that supports ACMEv2

    The recommended way is to use Dehydrated, see the docs page: https://docs.fusionpbx.com/en/latest/getting_started/lets_encrypt.html
  11. Adrian Fretwell

    Paging issues

    It is probably a feature setting on the phone that is causing the issue. Your issue sounds similar to this thread: https://www.pbxforums.com/threads/732-not-working.4160/#post-16543
  12. Adrian Fretwell

    Why is it trying to connect to gateway using UDP on TLS port?

    No, it's just the top most (only in this case) via header for the route. Via is explained on page 39 of RFC 3261: https://tools.ietf.org/html/rfc3261#page-39
  13. Adrian Fretwell

    Why is it trying to connect to gateway using UDP on TLS port?

    It is your providers port that is 5081, not your own TLS port. The invite is going to 5081 because that is the port for the proxy address you have specified in your gateway record.
  14. Adrian Fretwell

    How do upgrades work?

    I am sorry you are feeling such pain with FusonPBX upgrades, it should not be this way. Many people are using the Master branch at present as recommended by Mark sometime last year. Master is naturally unstable which is why we are all eagerly awaiting a new stable branch, I believe it will be...
  15. Adrian Fretwell

    Call Park Label Change

    You haven't said what make/model the phone is, but my gut feeling is that it is unlikely to be possible. Certainly with the Yealink phones, the button label is set within the phone configuration and I am not aware of any process to allow it to be dynamically updated.
  16. Adrian Fretwell

    Alternative hardware to grandstream?

    We tested a lot of phones from a variety of manufactures back in 2016 and decided to go with Yealink. The phone landscape has certainly changed since 2016 but we will continue with Yealink, they have served us well from a technical and performance point of view and the customers like them.
  17. Adrian Fretwell

    Migrating a single domain?

    You may find this thread helpful: https://www.pbxforums.com/threads/single-domain-migration-from-server-a-to-b.3733/#post-13159
  18. Adrian Fretwell

    Caller ID Question

    Depends which country you are in. Here in the UK, the ID (CLI) must be a routable number on the PSTN, AND you must have a legal right to use the number. Various SIP providers, including ourselves, enforce this to differing degrees.
  19. Adrian Fretwell

    Provisioning Yealink T48S

    So when you click on the <mac>.cfg in the dropdown list, it will download the config to your computer that it would normally send to the phone. Then you can see what is being set for the keys 10-16. It will show you the template file with all the values filled in from your device settings.
  20. Adrian Fretwell

    Provisioning Yealink T48S

    No, I meant see what the config file looks like that is being sent to the phone (Use the files button to download):