Search results

  1. Adrian Fretwell

    SOLVED Call forwarding issues

    This could be something your SIP Trunk provider doesn't like about the second INVITE. May be it's the "anonymous" As a diagnostic test you could try setting your outbound caller number to anonymous for extension 20 and re-try the first INVITE. With packet captures it is always helpful to see...
  2. Adrian Fretwell

    SOLVED Call forwarding issues

    Just guessing here. This may be to do with your gateway and what your SIP provider is expecting to see. Sometimes it is necessary to set the sip_invite_domain variable in the outbound route:
  3. Adrian Fretwell

    User Permission Menu Question when upgrading

    You could create a custom menu, for example: In Advanced-> Menu Manager add new menu - Name: my-default Language: en-us Description: Customised For Me select this menu (it will be empty) Click "Restore Default" to populate it. Now you can protect what you want in this new menu...
  4. Adrian Fretwell

    SOLVED Updating Advance Settings via GUI breaks its ability to Connect with the Event Socket

    I know you can use :: to represent ::1, the IPv6 loopback, but maybe the GUI is not seeing :: as a valid IP, have you tried putting in ::1 instead? adrian@a2es-test1:~$ ping -6 :: PING ::(::) 56 data bytes 64 bytes from ::1: icmp_seq=1 ttl=64 time=0.030 ms 64 bytes from ::1: icmp_seq=2 ttl=64...
  5. Adrian Fretwell

    -ERR in CDRs

    The "-ERR" is probably coming in in one of the SIP headers. You will probably need to get a packet capture to get to the bottom of this. Also, I notice that the Hangup Cause is "Lose Race". The Lose Race Hangup Cause, normally means that the call has been completed elsewhere.
  6. Adrian Fretwell

    Looking up contacts numbers and displaying names

    It's a while since I looked at this, so forgive me if things have moved on. There are two versions of cidlookup. One is a straight .lua script, the other uses the FreeSWITCH module mod_cidlookup. I believe the cidlookup you are referring to in the dialplan manager uses mod_cidlookup. I have...
  7. Adrian Fretwell

    SOLVED Different rings on the same extension

    Hi, You need to also add the string to the Internal Ringer Text field on the Yealink phone against the desired Internal Ringer File. These couple of pictures should explain...
  8. Adrian Fretwell

    Migrating to new server

    The method I use is: 1. Build new server 2. Backup old server 3. Restore backup to new server 4. Run upgrade on the new server at least twice The upgrade process will make any database schema changes and data type changes to the restored data required by the new level of software.
  9. Adrian Fretwell

    Is there a methodology to maintain the system as it gets very large

    There is a maintenance script that is installed in to /etc/cron.daily by default see the link below: https://github.com/fusionpbx/fusionpbx-install.sh/blob/master/debian/resources/backup/fusionpbx-maintenance We just run a cron job similar to the one above, that deletes CDRs, call recordings...
  10. Adrian Fretwell

    delete one ext + voicemail - all extentions gone!!

    I think I have tracked this down, it was fixed on 9th July, link to commit below, I wish there was an easier way to search for stuff on Github, especially when you don't own the repository: https://github.com/fusionpbx/fusionpbx/commit/5b5696456fa346ed991a32af487f7566ad922166
  11. Adrian Fretwell

    delete one ext + voicemail - all extentions gone!!

    I cannot replicate the problem on v4.5.19. I am using a Debian 10 desktop (Not Wayland) and my browser is Firefox 78.4.0 esr. Have you tried using a different desktop computer / browser?
  12. Adrian Fretwell

    delete one ext + voicemail - all extentions gone!!

    Ok, I will test on my latest test box currently running v4.5.19. I'll let you know what happens.
  13. Adrian Fretwell

    delete one ext + voicemail - all extentions gone!!

    Hmm... Things like this are worrying. We desperately need a new stable version of FusionPBX so, in production, we are at least all comparing like with like when we try to investigate each others problems. Do you have a rollback option in Advanced->transactions? Can you see your delete action...
  14. Adrian Fretwell

    delete one ext + voicemail - all extentions gone!!

    Have you looked at the database? root@ha2estest2:/home# su postgres postgres@a2estest2:/home$ psql fusionpbx psql (11.9 (Debian 11.9-0+deb10u1)) Type "help" for help. fusionpbx=# select * from v_extensions; How many are there? Alternatively you could do a select count(*) from v_extensions;
  15. Adrian Fretwell

    Import Contacts

    No, I have not had the need to do any more work with contacts. I do not know what the current state of play is with contacts import in v4.5.20.
  16. Adrian Fretwell

    updating fusion vs updating os

    It depends on what "restore my backup" actually did. If you are upgrading then install the latest FusinionPBX, then restore ONLY your database. Once you have done that, then run the upgrade script at /var/www/fusionpbx/core/upgrade/upgrade.php You will probably need to run this more than once.
  17. Adrian Fretwell

    Adding Yealink T27G firmware

    @Matthew Main Please post away...
  18. Adrian Fretwell

    SOLVED Different rings on the same extension

    In the Ring Group record (v4.5.19) there is a Distinctive Ring field, put your desired ring value in there e.g. "MyRing2". This basically sets the Alert-Info header in the SIP INVITE message.
  19. Adrian Fretwell

    looking at changing freeswitch conf files directly any pointers?

    FusionPBX only writes to a very few .XML files like /etc/freeswitch/vars.xml. Most of the configuration is delivered via an XML handler written in LUA script. Have a look in /usr/share/freeswitch/scripts/app/xml_handler under ./resorces/scripts/configuration there is a calcenter.conf.lua I...
  20. Adrian Fretwell

    Outgoing calls not working, SIP/2.0 401 Unauthorised

    1440 does seem low. You can test the MTU using ping and the -s switch to specify the packet size. Remember that the ICMP packet will be 28 bytes larger than the -s value owing to the header overheads (don't ping IPs like google, they often don't respond to large packet sizes). From home on my...