Search results

Any logs or error you can share?

I am glad it worked! Sorry I was out of touch yesterday.

No worries, I really hope I can actually help. You need to log in to the server console. Then you can check the latest entries with: tail -20f /log/mailer-app.log or open the file with vi /log/mailer-app.log.

Check the file /tmp/mailer-app.log. It should give you some more information.

There is no stupidity with this thing. We are all on the same boat trying to find our way around. I am not sure why your Templates do not look like that. What version are you running? The one that screenshot was taken from was 4.5.11.

Line 123. Here you go: https://github.com/fusionpbx/fusionpbx/blob/master/app/scripts/resources/scripts/app/voicemail/resources/functions/send_email.lua#L123 By the way, based on your screenshot, you do not seem to have any template assigned to the voicemail category. That would explain why the...

hmm.... and you are having the same issue with both? I was going to recommend checking RTP Broken Packages but that is not usually a problem with external providers. What do the logs say? Can you run a tcpdump on your FusionPBX? That can bring some additional information.

That is a very broad question. Start with the basics: https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools%3A+play_and_detect_speech It will give you a basic idea.

Hi @Woodie Wood , What or who is your SIP trunk peer? Is it an external provider or an internal SBC?

Line 166 on send_email.lua is: subject = subject:gsub("${caller_id_name}", caller_id_name); So, I would say, your subject variable is not getting populated. It may be that subject = row["template_subject"]; is not getting any value. So, check the query starting on line 123. What is your...

A SIP trunk is a gateway. It is quite straightforward: add a new gateway pointing at your SBC. Check out the options, they are self explanatory. Let us know if you find any issue with that. https://docs.fusionpbx.com/en/latest/accounts/gateways.html

Hi all, I have a design question. The first time I wrote an IVR for freeswitch what I did was to send all calls to a LUA script which would handle the whole call by sending the interaction to other LUA scripts. I took that path because "why not? " and I did not know enough to compare with...

I wish I could. This is my connectivity path: PSTN --> Alcatel OmniPCX --> Audiocodes SBC --> FusionPBX The pound key is already being used on the Alcatel globally. Whenever anyone presses the pound key it transfers the call to an operator. They claim they cannot change the behavior for our...

Hi all, I would like to know if I am doing something wrong. I have a simple playAndGetDigits in LUA. Once callers enter a valid number I simply repeat the number to them. What I am facing is: if callers enter the max number of allowed digits, followed by *, the say command is skipped. What is...

Thank you @gking77 . These are IP phones. Thank you for taking the time to reply though, that is always very much appreciated.

Hi @Adrian Fretwell . Thanks very much for takinf the time to reply in such detail. Yes, it all makes sense. I thought the PT had something to do but it foes not. In the end, we found out that it was an Alcatel switch the one not sendinf the # at all to Audiocodes in the first place. In any...

Mono Wav, 16-Bit PCM Signed should really just work. Can you check the files with sox just to make sure Audacity is actually exporting them as you intend? As an example this is one of my working wav files:

What name and file format are you using? The error says: Invalid Filename. And then in your second post it complains about the format. On Audacity there is not much to set up: - Mono Track: - Rate: 44100, 32000, 16000, 8000 I have lately created quite a bunch of prompts for IVR and that is...

Hey @TimGuyUK , Working out these issues is a nightmare for there are too many moving parts. NAT alone is not enough for your phones to work reliably, user's home routers sometimes are to blame. In those situations I just tell my customers (and my own people) to use a VPN. You can simply...

I actually just figured I could force my endpoint to use Payload Type 97. I tested and it actually worked (I got the # key). So, that is probably not the thing I should be looking into. Any idea on what to look at would be really welcome.