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  1. M

    caller id when pickup call - group-intercept

    If anyone can point for missing parameters from Fanvil invite trace vs Yealink I'll appreciate it. I can open a ticket for Fanvil once I'll know what to ask for. I'm not professional with SIP protocol much that.. since that, I'm asking your professional advise.
  2. M

    caller id when pickup call - group-intercept

    Appreciate your help and explanation! I still try to understand which parameter is sent by Yealink that makes Fusionpbx respond with UPDATE so I be able to configure the fanvil as well(or even search for it) Since already set RPID-PAI FROM in Fanvil phone. Also tried few models and firmware of...
  3. M

    caller id when pickup call - group-intercept

    well, i double check it with Yealink phone once i set caller id from: remote party id its do work, and i can see on trace that once its Yealink phone, Fusionpbx send (SDP) UPDATE, and in case of using Fanvil phone the (SDP) UPDATE is not sended to ip phone. the Q is whats make the Fusionpbx to...
  4. M

    caller id when pickup call - group-intercept

    I made another few testing, it's seems like Fusionpbx send to phone in the 183 sdp, remote party id of *8 and not the original caller id, since that phone provide *8 on screen. Also test on local Asterisk wich do set the original caller id at the 183 SDP. So the question is how to set the...
  5. M

    caller id when pickup call - group-intercept

    Play around with Remote Party id. Seems like system not supporting Remote Party id. Any place to set it?
  6. M

    caller id when pickup call - group-intercept

    this is updated dialplan whne try differnts ways to pass the CID, nothing help :( group-intercept dialplan - <extension name="group-intercept" continue="false" uuid="1614b71a-31e5-494e-9397-30d2b2c649ba"> <condition field="destination_number" expression="^\*8$"/> <condition...
  7. M

    caller id when pickup call - group-intercept

    CDR Showed ext 200 dial *8. Nothing more than that. I also try to set on dialplan static caller I'd like 0000 But it's not take effect. Please advise.
  8. M

    caller id when pickup call - group-intercept

    Sorry for popuping.... Really need help here
  9. M

    caller id when pickup call - group-intercept

    Same with **ext Please advise
  10. M

    caller id when pickup call - group-intercept

    Hi, spend few hours on this, when pickup call (*8) the picked phone shows on screen *8. i have read a lot about that.. double checked the caller ID header on phone that been set to PAI-RPID-FROM(even try other modes). once checking the pcap trace there is no mention for the caller id, only in...
  11. M

    Call Center Agent Name via ESL

    It's seems like you are trying to notify some exteral server for call info. Maybe try to use CURL with effective_caller_id_name
  12. M

    Call Center Agent Name via ESL

    For what used?
  13. M

    Call Center Agent Name via ESL

    What is your goal you are trying to reach?
  14. M

    Call center missed call indication

    Any idea for workaround?
  15. M

    Call center missed call indication

    Read few posts around the network and can't find way to figure it out. The goal is to notify 3rd party system once call is missed (ORIGINATOR_CANCELD) in call center by post/get. I have try to modify the mod_callcenter.c but the compile process is not that simple. Any suggest ?
  16. M

    Ring group name displaying on handset

    Caller ID name prefix
  17. M

    Queue agents ring notification by string stop working after call center reload

    I have try also execute_on_ring= Same issue. the strange thing is once I'm saving the agent edit page, the caller ID came back to work until next time mod_callcenter is reloaded.
  18. M

    Queue agents ring notification by string stop working after call center reload

    so, according this topic; https://www.pbxforums.com/threads/queue-agents-ring-notification-via-dialplan.7440/ where i was looking for a way to notify crm for ringing call at agent extension i was able to solved it by the following string, the issue is when reloading mod_callcenter the...
  19. M

    How to reload call_center module in midnight

    /usr/bin/fs_cli/fs_cli -x "reload mod_callcenter" Is that right?