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  1. K

    Blank page on Default Settings

    Advanced > Upgrade > App Defaults?
  2. K

    Grandstream HT801 Analog Fax Machine

    Interesting... this way you don't have to pay for multiple trunks.. Why didn't I think of this!? Thank you Raymond, I'm gonna give it a try!
  3. K

    Voicemail to email - MP3 not WAV

    Just curious -- what's the advantage of delivering voicemails as an mp3 vs. wav?
  4. K

    Grandstream HT801 Analog Fax Machine

    Sure, you can register your ATA to an extension number on Fusion PBX and point the fax DID to your ATA extension number. The problem in my experience is, sometimes it works, sometimes it doesn't. It's never consistent. Outbound faxes fail for no rhyme or reason. I gave up on T38 years ago --...
  5. K

    UDP Nat no internal calls

    What kind of IP phone are we talking about here? Have you attempted to isolate the problem to the extension or the phone by registering your problem extension to a different IP phone? If the problem follows you using different phones & different extension numbers then you probably have a network...
  6. K

    Grandstream Wave QR code feature.

    I believe ^^ is the correct answer -- it is only available in the Master Branch (4.5)
  7. K

    Time out when dialing outbound

    Just a tip for future posts -- posting a problem like the one you've mentioned above without including a snippet from the logs or sngrep SIP flow is going to yield you little to no real help. There are literally hundreds of reasons why a phone may not be able to dial out... including logs is the...
  8. K

    Internal transfer with DID not working

    CNAM or caller ID would be something that would be set at your carrier level.
  9. K

    GXW4200 Series Gateway

    It's been probably 6 months since I messed with it so I'm trying to remember exactly how I did it. FYI, this was my first time working with an analog gateway for anything else other than a fax machine so I may not have done things right but.. I essentially manually configured each port in the...
  10. K

    GXW4200 Series Gateway

    Good luck. I tried a GXW4104 and ran into this really weird issue where if say FXO 1, 2, and 3 were in use and FXO 1 hung up -- FXO1 wouldn't free up / hang up and would stay in use until FXO 2 and 3 hung up. Another example would be if FXO 1 and 2 were in use and FXO 1 hung up -- FXO 1...
  11. K

    Upgrade Freeswitch

    You can upgrade your version of switch to 1.8 if you'd like, but if you do so, you should be running on Debian 9: https://freeswitch.org/confluence/display/FREESWITCH/Debian+8+Jessie
  12. K

    Fax Server Quality - Superfine Resolution Not Working

    Hello- I am running on the master branch and getting reports that faxes sent using the fax server along with normal resolution are being received blurry and unreadable, so I tried to send one using the superfine resolution but I keep getting the error: The far end cannot receive at the...
  13. K

    Upgrade Freeswitch

    I think you are referring to updating FusionPBX. The latest releases are 4.4 stable and 4.5 master. It appears as though you are already running on the latest version of FusionPBX 4.5 master branch. Your last updates were 95 days ago though, so I'd recommend doing an Advanced > Upgrade and...
  14. K

    Call Detail Records Destination

    It would probably be much more efficient to stand up a new 4.4 install on Debian 8 or 9. You can create a backup script on your server that will take a backup the Postgres database which is documented here: https://docs.fusionpbx.com/en/latest/getting_started/backup.html Here is my backup...
  15. K

    Call Detail Records Destination

    Can't help you there. You are out of date and on an unsupported OS. You should be running at least 4.4 on Debian 8 or 9 for the best results.
  16. K

    Call Detail Records Destination

    When examining my CDR's it shows the destination for inbound calls that are routed to a ring group as the actual extension number that answered the call. The only time time the ring group number is showing as the destination in the CDRs for me is for "cancelled" inbound calls, meaning, the...
  17. K

    SOLVED FusionPBX - VOIP Innovation - Origination - call failed

    You will need to set your Gateway to the internal profile, set your traffic for 5060 at Voip Innovations, ensure 5060 is opened on your firewall/ip tables, and add the Voip Innovations IP Addresses to the access control list: Advanced > Access Controls > Domains I don't use Voip Innovations as...
  18. K

    SOLVED FusionPBX - VOIP Innovation - Origination - call failed

    Well that's weird.. your system is requesting authentication on the external profile -- but the whole point of the the external profile is for anonymous traffic. I would restart the external profile and ensure it's running, just for added measure. Maybe flush the cache as well: Status > SIP...
  19. K

    SOLVED FusionPBX - VOIP Innovation - Origination - call failed

    Press Enter on one of the INVITE's in sngrep to get more information about why it's being rejected and include that screenshot.