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CGOODDAY

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Aug 15, 2020
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Hi guys
I created a new tenant with a subdomain and created a user (superadmin) to manage it but discovered that I cant log into the domain as it keeps saying authentication failed.
What did I do wrong?
Thanks
 
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CGOODDAY

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Aug 15, 2020
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I'm sorry for not asking my question appropriately, please, look at the question again and see if you have a solution for me. Thanks
 
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bradgarrison

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Feb 20, 2023
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CGOODDAY, I built a new machine a few weeks ago and had similar login problems after creating a new user. If I recall, I had to log back in as admin@ip address for the username, then delete and recreate the new user. Luckily, I had the admin account to fall back on. I'm not familiar with the back-end login process, so I'm not sure what is going on there. Maybe someone else will jump in.
 
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CGOODDAY

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Aug 15, 2020
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bradgarrison said:
CGOODDAY, I built a new machine a few weeks ago and had similar login problems after creating a new user. If I recall, I had to log back in as admin@ip address for the username, then delete and recreate the new user. Luckily, I had the admin account to fall back on. I'm not familiar with the back-end login process, so I'm not sure what is going on there. Maybe someone else will jump in.
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Thanks
 
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