Outbound routes add creates 2 routes

drhamel

New Member
Apr 18, 2024
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Hi all. I have been using FreePBX but I am trying to learn fusionPBX, mostly because of the multitenant capabilities. I have inbound working fine, but my have issues with outbound calls. My provider is skyetel. First, Why when I click add to outbound routes does it create 2 routes?
 

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albert-g

Member
Aug 11, 2020
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Hello, about the real purpose of this can't answer, but its ok, it shouldn't be a problem, you should focus on the one that with order 100. Carefully check if you correctly set your regex, so it will catch the number you trying to call, and gateway. If you said that incoming calls are good, I assume gateway is already correctly setup, so focus on `destination_number` regex and also very important this one - effective_caller_id_number=${outbound_caller_id_number}, maybe you need to add number here for your outbound calls.